Client Success Manifesto
We relentlessly focus on results
Our clients pay us for results, not activity.
We build strong relationships
People don’t work with businesses. People work with people. Our clients work with us, not the company.
We respond fast
Prompt responses bring about satisfaction. We reply all emails within 24 hours and all calls within 3 hours. And we will always have the last point of contact, regardless of medium.
We are disciplined
We stay focused to deliver the best experience to our clients, and we don’t leave our clients waiting or leave their needs unattended to.