隨著台灣越來越多外商、科技公司駐進,以及許多公司將自己的產品或服務轉向全球化,在溝通上,英文逐漸成為了台灣求職者不可或缺的能力了,這樣的現樣,對傳統產業的公司來說,也不是例外。

也之所以很多的求職者經常會遇到,要以全英文的模式進行面試。

聽到全英文面試,應該有許多人會覺得很可怕,壓力很大,甚至會想要避免這件事發生。這種思維再加上原本就不常使用英文,在無形之中其實會導致英文能力逐漸下降。大家可以看聯合新聞網的調查,台灣英語能力從原本的全球第40名,兩年之內,掉到全球第48名。

身為求職者應該要更關心這件事,尤其是剛畢業的社會新鮮人,以及還在轉換跑道的就業者,能用英文溝通是一項很加分的技能,不過在未來,它將會慢慢成為必備的技能。

Glints在這篇文章中,除了會教大家如何讓自己的英文能力進步,還會提供10個英文面試必考題的回答範例給大家參考!


做這3件事:多聽、多看、多講

英文面試要做的好,最基礎的方式就是提升英文能力,網路上有需多如何把英文練好的教學與方法,Glints幫大整理了一個壓縮版,主要做到三件事情:

多聽

相信大家都聽說過,環境驅使下,可以讓語言的學習更加有效率,常常會聽到有人說:「學英文最快的方法就是丟到國外去,生活幾個月或幾年。」所以,真的無論在台灣怎麼學、英文還是沒有辦法比的上去國外留學過,或待過一段時間的人嗎?

其實未必,但是環境確實能加快學習速度,關鍵在於常接觸

所以第一件要做的事情就是多聽。在台灣如果你不是在國際學校、外商公司其實要聽到一次完整的英文對話,機率很小,所以我們要自己製造機會。

而很剛好的,2020年因疫情的關係,越來越多人創作Podcast節目,而易情趨緩後,聽Podcast卻成為了許多人的習慣,不管是在上下班通勤,還是睡前,又或著是悠閒的周末下午,都很適合聽!Glints在這裡推薦幾個學習英文的Podcast:

1. 通勤學英語

一個一集平均5分鐘學英文的Podcast,每一集都會以一篇國際新聞為主題,自己的網站上還有提供文字稿,可以利用通勤時邊聽邊讀,是很多人認為有效的學習方式。如果方便,可以試著練習唸出文稿,用反覆練習的方式,讓自己不背文法學對話,每天只要花15分鐘跟讀,提升英語力。

2. All Ears English Podcast

兩位女生,正常美國人的對話語速,主播很有活力,聽了不會無聊想睡覺,Podcast主要教你如何運用美式英語進行日常對話;也會不時介紹一些常用片語。每一集都會有不一樣的主題,像是談論美國文化,習俗,禮儀等等。建議大家可以到網站去看看,選擇自己喜歡的主題,會更投入,學習速度也會更快。

3. Speak English Now

每一集都有一個簡短的故事,使用問與答的方式,倡導不背不用學文法,學習英語日常生活對話與問答文法,建議一集聽一到兩次,主持人為了讓聽眾可以更清楚的聽到,學習到,語速使用相對比較慢,如果有需要,可以調快語速,讓自己更習慣一般的英文溝通速度。

想知道更多英文的Podcast,可以到這裡看看。Podcast聽膩了,其實大家也可以選擇聽聽英文的音樂,多少也有一點幫助!

多看

第二件事情是要多看。Babbel Magazine有一份報告,告訴大家如何用五感學習,尤其是學習一個語言的時候,特別有幫助:

多看有兩個層面:多看書、多看影片

看書

大家可能會覺得看書只有使用一個感官 – 眼晴。但其實不只,因為我們在看書時,腦中,甚至有時候不自覺的,嘴巴會唸出讀過的字。而如果可以讀,對自己來說,有興趣的書籍,會更有幫助。建議可以從讀小說開始,因為這類書籍的情境與對話相較的多,用詞也不會太過技術性,甚至還可以發揮想像,讓自己加深印象。

Glints還有一個特別建議:在讀書時,不要一直翻字典,這樣會顯得跟背單字沒有兩樣,讀書的經歷會很不愉快。多利用整句話、整個段落的內容猜測這個詞的意思,只有在真的不懂才在去查。

看影片

我們在看英文影集時,除了用到我們的視覺以外,同時也用了聽覺。一次以兩種方式接收資訊,一定會學得比較快、記的比較久。除此之外,一般在看影片時,心情是放鬆愉快的,這樣的學習方式不會帶給自己任何的壓力。

所以想學英文的人,建議可以多看一些Netflix影集,電影、紀錄片等等;也可以看Youtube影片,不一定要看教學影片,只要是使用英文的影片都很適合,同時做到休閒又學習的效果!

多講

這件事情對台灣人來說,可能是最難的,原因有兩個:身邊沒有人講英文以及容易不好意思

身邊沒有人講英文,是一件比較難解決的事,總不可能為了講英文,把朋友家人都換到。Glints建議可以跟一些也想進步學英文的朋友,一起創立一個 [ 說英文的聚會 ] ,以一週一次,或是看大家的時間為期,內容自己選擇。在聚會中,大家都只能使用英文來對話。如此一來,就製造了多講英文的機會

在台灣,多數的人不管做什麼事情,都很容易不好意思,怕有異樣的眼光看向自己,怕被笑。就連在做擅長、拿手的事也會收斂,更不用說做自己不太熟悉的事了。講英文亦是如此,很多人都不太敢講,怕說錯,最後就不講了。換日線時報(Crossing)有一篇文章也有說到:學語言最重要的,還是學習的態度。

英文文法用錯,單字不懂,被糾正了確實是很尷尬、不好受的過程,但大家不應該把它認為是一件丟臉的事,跨過這個障礙,多講英文,進步的會更快,對英文面試也會有很大的幫助!

想要了解更多如何讓英文能力提升,看看其他精選好文章:


英文面試中必考的10題

以下的10個面試問題,其實不管在中文或是英文,回答得概念都是一樣的,只是語言不同,所以細節以及用詞會不一樣,Glints在大部分的問題都有更深入的文章,提供給有興趣或需要的人更深刻了解回答的架構。

1. 請你簡短的自我介紹

Tell me about yourself.

這是一個最基本的問題,100%會被問到,通常出現在面試的一開始。除了要簡單介紹自己之外,更要把自己的相關工作經驗和技能告訴對方,這是全世界的雇主都會想了解的部分。以下是正確與錯誤的回答範例:

O

Hello, my name is Michael. I began my career in retail management, but 3 years ago, I took a course to become a front-end software engineer. I’ve always been interested and skilled at creating something from scratch. My experience successfully helped me with organizing my thoughts logically, and I’ve been building a career as a front-end software engineer ever since.

X

Hello, my name is Michael. I have a wonderful family with my father and my mother, and a little brother. We also have a dog, he’s very cute. I went to school in Taipei for my entire life, and graduated long time ago. I worked for 3 years in retail, then I wanted to do something else, and make more money, so I became a front-end engineer for 2 years.

深入了解面試問題請至:【「面試 自我介紹」怎麼說?把握8大重點,有效提升好感度】


2. 你遇過哪些困難或挑戰?

What challenges have you faced? How did you handle them?

你是怎麼面對的?面試時,面試官會利用這個問題,來考驗你的邏輯。要讓面試官知道你能發現問題、設計解決方案、提出完善計畫。 以下是正確與錯誤的回答範例 :

O

In my previous job, I noticed that there is an anomaly in the performance of our website. I quickly realized that it was due to a CTA link misplacement. I came up with two solutions: completely remove the CTA or use a redirection landing page to be able to continue tracking website traffic. After discussion with the team, we decided to go with the second option, which results in a 15% increase in website traffic in the end.

After this incident, I suggested my manager to implement a two-step QA process. Since then, we have never seen any problems like that again.

X

When I was working at my previous job, found out there is a problem with the website I worked on. It was the CTA not working. I suggested to make another landing page, and my team agreed. So we spent more time to create another landing page to cover for the CTA traffic, so we can keep tracking numbers. It was really helpful in the end.

But after that, we had to be more careful and asked the QA team to help us double check, so this issue does not happen again.

深入了解面試問題請至:【面試問題 :「遇到困難時如何解決?」靠3個階段來回答!】


3. 你的優缺點是什麼?

What are your strengths and weaknesses?

優缺點的面試問題也是公司非常看重的地方,而面試官之所以會問「 優缺點 」的原因,是他們要知道公司是否能從你身上獲得他們所需要的,以及公司未來可能會要輔助你哪方面的需求。以下是正確與錯誤的回答範例:

O

I believe leadership is my one of my top strengths. During my time as a front-end software team lead, I successfully merged two teams, constructed and conducted a training session for the team members, making sure everyone is confident with the new role their were heading into. The new team bought great success in the first month, bringing engagement rate for the for our website up by 5%.

My weakness is that I am an idealist. Every time I complete a project, I tend to think that it could be better. Although it already received a lot of complements. For this reason, I overwork myself quite a lot, and feels tired from time to time. I have started to fix this problem by receiving assistance from my team members, I have already made good progress, and will continue to do so.

X

My strength is I am a good leader. I helped merge two teams in my previous company, and team members all like each other and work fine with each other, too. They have showed great promises, and I am very proud of them and of what I have done.

My weakness is that I like everything to be perfect. So when one thing is done, I always have to spend extra time to double check the work. If it is not perfect from my opinion, I will ask the team to improve it and we do it together. I have tried to let go of this, but it is hard, I just want to see things perfectly completed.

深入了解面試問題請至:【面試優缺點 : 要怎麼回覆「請告訴我,3個你最大的優點與缺點。」?】


4. 你的職涯目標是什麼?

What are your career goals? Where do you see yourself in 1/3/5 years?

你認為一/三/五年後的自己會在做什麼?- 人才未來的規劃會影響公司的結構。雖然求職者在這一題給出的答案,跟他本身的工作能力沒有太大的關係,但是跟他在公司未來成長上,以及能不能成為公司的梁柱有莫大的關係。面試官會希望了解求職者對職涯想法,以此確認在這份工作的長期發展上,這位求職者適不適合。 以下是正確與錯誤的回答範例 :

O

The career plan that I set for the coming year, as a front-end engineer, is to continue to follow the trend and future direction of the technology era, developing innovative and efficient ways to solve problems. And be able to use my positive, active, and beginner’s mindset to integrate into the company culture.

In addition, no matter where I end up, I plan to understand the core of being in a team, and become a good partner who is willing to listen and communicate, as to find the most efficient way of cooperation.

Finally, I plan to pick up a front-end related skill or tool every quarter this year, to accumulate experience and take more management responsibilities, in the hope to become a great supervisor in the future.

X

The plan for me this year is to learn more things, and be able to enjoy working as a front-end engineer. I want to learn more skills to make things easier for me and for the team. So we can finish our work faster and more efficiently.

Also I want to become more understanding for my team members. Listen to them more and tell them what is on my mind as well. This way we can work together in a more open way, and this will help us improve.

Finally, I promise myself that I will learn a front-end related skill or tool each quarter this year, to become better, so I can become a manager. After that, I will be able to help many newbies.

深入了解面試問題請至:【面試 未來規劃 : 怎麼回答「未來的1年的規劃與目標是什麼?」】


5. 你為什麼離開上一份工作?

Why did you leave your last job?

在這個競爭的時代,人才的技術、能力、經驗都很好,企業在徵才時,反而更重視文化了,所以人資在注意的是,你有沒有跟公司一樣的文化,進公司後會不會做的開心,所以才會想要了解你離開前公司的主要原因是什麼。以下是正確與錯誤的回答範例:

O

First of all, my former company’s management believes that the success of operations are based on effectiveness, which I absolutely agree with. However, from a cultural perspective, to maintain a certain level of effectiveness, I think it should be based on the happiness of the employees. So made a difficult decision to leave the company to go on a search this kind of environment. From your company’s culture, I can see that this is also something you care about very much, that’s why I was very eager to meet with you.

X

I left my previous company because the boss thinks that only hardworking can bring success for the company. I disagree with him, and I think it will be better if the employees can be happy working there. So I am trying to find somewhere that have the same mindset as me. Then I found your company, and from looking at your company culture, I think you care about that a lot, too.

深入了解面試問題請至:【離職原因 : 為何離開前公司,怎麼回答才會過關?】


6. 目前為止你最滿意的工作成就?

What is your biggest achievement during your career?

很多時候,求職者遇到這一題時,可能會需要想很久,害怕經驗不夠吸引面試官,又或著是單純想不到。企業想要聽你講這一題,除了想了解你的成就以外,還想考驗你敘述一件事情的能力。以下是正確與錯誤的回答範例:

O

In my former company, there was an opportunity to speak for a presentation, on the construction of the logic behind our website, for the entire company and VIP customers, in a 3-hour seminar. I fought for and got the opportunity to represent the front-end engineering department.

I had to prepare for a 45-minute presentation. At that time, my task was not only to investigate the e-commerce market, but also to condense a large amount of information in just 35 minutes, because I was asked to reserve 10 minutes for questions and answers.

I believed that it was a good opportunity for the audience to think outside the framework, so I planned for the audience to participate in the presentation: audience interaction, interesting photos and videos, and accurate data. To let the audience fully understand my point of view, I chose a creative format, which turned the audience into a part of my presentation, maximizing the interaction.

My department received great feedback and evaluation, and were invited by our VIP customers to give another presentation at their coming annual conference. In addition, the presentation was also written into a report for the company’s reference. This is definitely one of my greatest achievements.

X

My greatest achievement is that I spoke at a seminar for our company and our VIP customers. The presentation went really well, everyone was happy with the outcome. I hoped they learned a lot from the presentation because I really put a lot of work into it.

And because it went so well, our boss was really happy and he praised my department in front of the whole company. We were also asked to go speak at other companies, too.

深入了解面試問題請至:【面試常見問題「目前為止你最滿意的工作成就?」 – 用STAR方法回答】


7. 你在工作以外的興趣是什麼?

What are your personal interests/hobbies outside of work?

判斷一個人是否合適一個職缺,除了工作職能之外,求職者的人格特質亦是相當關鍵的評估點。面試問題「你的興趣是什麼?」並非單純想要與求職者聊天,而是希望可以透過面試者的答案,瞭解他的性格與價值觀。以下是回答範例以下是正確與錯誤的回答範例:

O

One of my hobbies is jogging. It is something that I do 3-4 times a week. When I’m jogging, I have clear goal to reach, and for that reason, my mind becomes extra clear. Some of my best work-related ideas actually came to me when I was jogging.

I believe my hobby will help me as a front-end software engineer because on a day-to-day basis, I have to face many complex situations. With a clear mind, I will be able to construct efficient ways to resolve issues.

X

I love to jog. I spend a lot of time doing it. I am also looking for other hobbies but currently nothing else has interests me like jogging does. I think it feels good after you jog, its like taking a break from work and life, and clear your mind.

I think this helps me with my job because we are only human. Once awhile we need to take a break from the difficulties and learn to enjoy ourselves, so we can be recharged to work again.

深入了解面試問題請至:【「你的興趣是什麼?」看似輕鬆的面試問題,背後其實頗具深意】


8. 為什麼想來我們公司?

Why did you want to join our company?

這一題,很多時候是由老闆親自發問,尤其是在新創公司。為這一題的原因是有兩個,1. 他們想要知道,你能不能成為願意跟公司一起奮鬥的一員。2. 他們想要知道,你對公司了解到什麼程度。以下是正確與錯誤的回答範例:

O

The reason why I want to join you is for your touching and admirable mission and culture.

I have personally experienced the pain-point that you mentioned during our conversation. It was really a difficult time, I faced the same thing in my two previous job. I wish to completely eliminate this problem for all the job seekers.

The cultures and mission at your company fits the description with my personal attitude. I believe your company is heading to the right direction, and will soon bring great success in this matter. This is also why I would love to be part of the contribution.

X

The reason why I want to join you is because I like what you are doing.

I also needed help like this back then, but there were nothing like that. It was very sad and hard for me, if you existed back then, I would be so much happier. I want to make that happen for many others.

Also, I think are you definitely doing the right thing, although, it will be very hard to achieve. I want to give it a try because it is worthwhile.

深入了解面試問題請至:【為什麼想來我們公司?一個讓人資最印象深刻的說法!】


9. 你對加班有什麼想法?

What do you think about overtime?

相信大家對這個面試問題並不陌生,但當這個問題從面試官口中講出時,內心不免一陣尷尬與掙扎。當然每個人對加班的感受,以及意願度都不一樣,所以回答時要考慮到自己心裡真正的感受。以下是正確與錯誤的回答範例:

O

I think it’s a good thing to be able to work wholeheartedly. I am also the kind of people that continue to strike for improvement and creating values. However, regarding overtime, I hope to understand the company’s overtime status and the reasons for overtime.

X

I think it is good to work very hard for something that you believe in. So if I believe in what the company is doing, then I think working overtime is totally fine. However, sometimes, I will have to be with my families, so I might not be able to always do that.

深入了解面試問題請至:【面試 問題「願意加班嗎?」3 步驟回覆,避免掉入是非題陷阱】


10. 你有什麼想問我們的問題嗎?

Do you have any questions for us?

職場上有各式各樣的人,每個人所追求的職涯也都不一樣,有的人想要薪水高,有的人想要工作與生活平衡,有的人想要不斷地嘗試各種的工作,而在不同的職涯階段,許多事情都有可能再次改變!所以想要了解公司,就要問問題,但是有些問題可以問,而有些不能。以下是正確與錯誤的回答範例:

O

Yes, I have a couple questions for you:

1. In order to fully understand where the company stands, could you please elaborate on the company’s culture, which we talked about earlier?

2. What kind of people are your employees? Are there any key qualities that all of them possessed?

X

Yes, I have some questions for you.

1. I’m not sure of your company culture, can you tell me what they are?

2. What kind of people are your employees? Will I need some kind of qualities in order to get alone with them?

深入了解面試問題請至:【公司文化 : 你也要懂得面試公司!了解公司的狀況,問這5個問題】


結論

在台灣,許多公司因為不同的原因,慢慢開始需要使用英文流利的人才,雖然每個人的目標都不一樣,但是在職場,會英文這件事,不管在哪個產業,絕對都是一個優勢。

在科技業中以及新創公司,全英文的面試逐漸成為主流的面試模式。

以上Glints提供的英文練習方式,可以幫助大家提升英文水準!以及10個常見的面試題目,與他們的英文回答做為參考,反覆的多看幾遍,對大家也會有幫助!

如果你希望可以得到更多資訊,可以追蹤Glints的臉書粉絲頁,每個星期都可以看到熱門職缺與職涯資訊 。

你也可以到Glints – Taiwan去了解更多!或是註冊帳號,收到職缺通知!

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對面試技巧有興趣的人,可以看看Glints的其他精選文章

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