Oswald YeoWhen we first started Glints, we were living and working out of a shophouse (known locally in Indonesia as a “ruko”). Here...
Reading List for Marketing Team
Marketing. Advertising. Social Media. Search. Many ideas and thoughts come to mind when marketing is brought up. To us, marketing is about creating connections with our users (or prospective users) and making a promise to them. Ads and campaigns don’t define our marketing. Our connections and partnerships defines us. Check out the reading [...]
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Reading List for Client Success Team
Following up from our general reading list, the client success role in our team is about creating a positive client experience. We don’t like to think of our clients as customers. If you use the thesaurus, both clients and customer are synonymous. But we aren’t Britannica and the key difference between clients and customers is [...]
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Reading List for New Hires
As part of the onboarding for new employees, we request all of them to read the curated reading list we put together. Each team will have their own unique reading list (product, marketing, sales & client success), and here’s the list which we consider must-reads regardless of team: Note: We regularly update articles here, so do [...]
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AHOD All Hands on Deck
We run a virtually 24-hour operation at Glints. The sales, client success, marketing & part-product teams come in to office anytime from 9am – 11am and leaves between 6pm – 9pm. The remaining part of the product team comes in to office anytime from 3pm – 6pm and leaves between 5am – 7am. On average, that leaves [...]
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