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Chi tiết công việc QUALITY MANAGEMENT SUPERVISOR tại Jollibee Việt Nam
- Support in planning the overall strategy of Store and Vendor Audit Management
- Implement operating policies and procedures for the department, facilitating efficient and effective performance
- Implementation of People programs/activities for the Internal Quality Assessors
- Initiate internal process improvements & simplification
- Manage cost efficiency and productivity of the department
- Continuously provide innovative and efficient programs to drive FSC sustenance and performance improvement
- Manage conflict up to resolution arising from audit concerns
- Manage feedback from store operations/vendors related to audit
- Conduct store and supplier visits to capture operations situations to validate quality performance, evaluate implemented systems and procedures, to investigate or validate store and customer
- Monitor overall conformance to quality standards, compliance to ISO requirements as applicable, and to government regulations on food & sanitation.
- Conduct briefings and technical meetings/training for store operations and vendors
- Organizes training events for VQM, store operations, and vendors as needed. Facilitate cross-functional pre-project planning meetings that ensure project execution
- College graduate with a BS degree in Food Science, Chemistry, Microbiology, Hotel and Restaurant Administration, Industrial Engineering, Manufacturing Engineering
- With a minimum 2 years of work experience in a Food manufacturing or food service operation in a related field or function
- Primarily involves fieldwork with occasional office-based activities
- Compliance
- Logical thinking and System observation
- Data Analysis
- Stress management
- Problem-solving
- Communication (Internal & External)
- Leadership and Motivation
- Time management
- Planning
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