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Chi tiết công việc ENGLISH TELESALES - NIGHT SHIFT tại OUTSOURCE SOLUTIONS CO.,LTD
- Handle incoming calls from customers and contact customers based on available appointments (customers brought in by the marketing team or direct contact with the company).
- Provide support, advice, and clarification to customers regarding the company's services.
- Work directly with English-First-Language customers.
- Perform other assigned tasks from management.
- Fluency in English (mandatory), IELTS score of 7.0 or above (including a minimum of 7.0 in listening and speaking) or candidate have lived/studied/worked in English-speaking countries are preferred.
- Minimum 1 year of experience in sales or customer care/financial services.
- College degree or higher.
- Clear and articulate voice without regional accents when speaking English.
- Age range: 22-33, good health.
- Strong problem-solving and situational analysis skills.
- Proficient in office computer skills and quick to adapt to software handling.
- Ability to thrive in a high-pressure environment and work effectively both independently and in a team.
- High salaries for high performance, .
- Work in a foreign-friendly and professional environment.
- Full participation in social insurance according to government regulations.
- Annual regular health check-ups.
- Team building activities and a 13th-month salary based on the company's business performance.
- Receive comprehensive training on company processes before starting work - continuous supervision and guidance from management until proficiency is achieved.
- The company provides all the necessary work equipment.
- Training on software usage such as CRM, ZOOM as required by the company.
- Access to a pantry with free tea, snacks, coffee, noodles, etc., daily. Microwave, refrigerator, hot and cold water dispenser with a view of the city.
- Separate resting area during lunch break.
- Working environment: young, dynamic, productive & speed-focused with various departments and over 40 employees.
- Competitive salary commensurate with capabilities. Fair evaluation and opportunities for career advancement.
- Employment type: Full-time (Night shift).
- Industry: Financial services in the US market (No insurance, No lending).
- Working hours: 21:00 – 06:00 or 23:30 – 8:30, 5 days/ week according to the assigned shifts by management (working by US business hours).
- Location: 60/15 Ly Chinh Thang Street, District 3, HCM City.
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