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Chi tiết công việc DAFC - Senior Operations Manager tại Công Ty Thời Trang Và Mỹ Phẩm Duy Anh (DAFC)
- Meet accuracy and shrink goals across stores
- Management, facilitate and ensure completion of all inventories and cycle counts in accordance with company guidelines. Complete monthly audits
- Process necessary action to ensure inventory accuracy
- Manage stock damages in a timeline manner.
- Control all areas of risk management, physical security, store cash controls, inter-store communication and loss prevention audits
- Liaison with security company for scheduling, training and management of guards
- Lead store operation policy and process to ensure smooth and efficient operations
- Audit SOP execution compliance across stores and provide necessary training to Retail team to ensure high compliance following company standards
- Manage and maintain the store facility, inclusive of all cleaning, repair and replacement of damaged fixtures, furniture or other related items to facility
- Oversee maintenance on all lighting and electrical system as required
- Ensure clean and neat organization of all back of house areas, stock rooms, maintenance rooms, alternations, rest rooms and hold areas in accordance with company standards
- Manage and maintain all store equipment inclusive of office equipment, computers, phones, registers, alternations, music, POS tickets etc..
- Ensure proper order on packaging material, stationary, CRM materials etc..
- Maintain depth and accurate records of repair in partnership with After Sales service team
- Work with Retail Manager to align Store Operations costs for assigned store locations
- Manage store operations expense within approved budget
- Constantly review operational expenses and find solutions for cost saving without compromising high quality standards of luxury operations
- Closely collaborate with cross-functional teams to build a seamless operational excellence
- Closely partner with Retail Managers and store team to define and execute plans to elevate operational excellence in the stores thereby providing seamless customer experiences
- Champion key operation projects that require strong collaborations with cross-functional teams
- Set Store Operations objectives, key performance matrix to support business objectives
- Provide learning and development opportunities, performance management for team members
- Build a highly efficient Operations team with strong collaborative spirits with cross-functional teams
- Represent DAFC in working with some key stakeholder (including landlords and tenants) as assigned by line manager.
- Have a chance to experience the Unique & Differentiate in Luxury Fashion and Cosmetic Retail industry.
- Get internal purchasing policies for all employee, moreover, you will also have the opportunity to buy high-end fashion products with super special offers in periodic internal sales programs.
- Many kind of engagement activities will engage you and deeply understand the company and colleagues through activities such as monthly happy hour, team building, year end party, internal activities, etc.
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