Persyaratan
1 - 3 tahun pengalaman
Minimal Sarjana (S1)
Skills
Technology
Time Management
English Languange
Prospecting Skills
Customer Service
Microsoft Office
Information Technology
Telemarketing Skills
Microsoft Excel
Loker ini dikelola oleh
Oki Oki
Aktif 12 jam yang lalu
Deskripsi pekerjaan Telemarketer (Customer Success Specialist) PT Fokus Target Solusi
Are you a Telemarketer that considers yourself as a confident, organized, and creative in delivering outstanding telesales communication and able to work with the team and want to have a new place to continuously grow your career and capabilities?
Fokus Target as a modern demand generation and digital agency that is already recognized by Top companies such as Microsoft, Dell, HPE, IBM, Lenovo, Cisco, SAP, Tech Data, NetApp, etc is growing rapidly from 3 employees to 60 employees in less than 3 years. We are also able to pivot our business during a pandemic and grow even stronger by keeping adding teams and launching new services.
WE:
- Care about your career growth
- Work to give SOUND advice to Top 10 Global IT companies
- Care and have a framework to successfully build relevant capabilities that align with industry
- Are a modern agency that grows rapidly and ready to compensate and coach our employees
- Want to help you to REACH your POTENTIAL to the fullest!
What would you do:
- Identifies prospects by reading telephone, directories, and other prepared listings.
- Calls prospective customers by operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
- Influences customers to buy services and product of B2B IT Products such as a server, storage, and software by following a prepared sales talk to give service and product information and price quotations.
- Sends promotion or brochures thru email to the prospects.
- Improves the tele-script is needed.
- Be proactive in doing the telemarketer’s role.
- Works to achieve the target.
- Completes the database if any outdated data.
- Writes phone conversation reports using Microsoft Excel.
- Follows up the prospects proactively to achieve the target.
What You Need to have:
- Experience in Telemarketing minimum 2-3 years
- Bachelor’s degree from any study.
- Fluent in English is a plus.
- Product knowledge in IT industry is a plus.
- Basic Microsoft Excel.
- Result and target driven.
- Persistence, time management, customer service, and prospecting skills.
- Handle objection and rejection.
- Discipline and professional.
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