Persyaratan
1 - 3 tahun pengalaman
Minimal Sarjana (S1)
Skills
Engineer
Service Engineer
Teamwork
Strong Communication Skills
Loker ini dikelola oleh
Rizky Mackenzie
Aktif 11 hari yang lalu
Deskripsi pekerjaan Service Engineer PT Arasains
Job Description
- Basic troubleshooting, installation, maintenance and repair on designated equipment.
- Completing Preventative Maintenance and field modifications.
- Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.
- Maintaining daily communications with customers to ensure resolution and proper follow-up.
- Meeting Health and Human Services, Environmental Health and Safety and/or all other applicable regulatory requirements.
- Utilizing the escalation process to resolve customer service delivery issues.
- Identifying and participating in sales opportunities.
Requirements
- Having experience in industrial machinery or automation would be preferred.
- Vocational High School or Bachelor’s degree, Electrical Engineering, Mechanical Engineering, Mechatronics Engineering with 2 or more years’ experience in relevant position
- Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
- Experience troubleshooting and responding to customer concerns.
- Excellent active listening and customer service skills.
- Ability to multi-task activities with shifting priorities. Able to work productively in a pressurized environment.
- Proficient level of computer skills including MS Word, PowerPoint, Excel and Outlook.
- Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner.
- Resourceful, with the ability to work independently.
- Superb work ethic and a growth mindset.
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