Position Title: Sales Support Specialist
The Sales Support Specialist in a property company plays a crucial role in facilitating and enhancing the efficiency of the sales team. This position involves providing administrative and operational support to ensure smooth coordination between sales, marketing, and customer service functions. The Sales Support Specialist contributes to the overall success of property sales by managing documentation, coordinating appointments, and delivering excellent customer service.
- Assist the sales team with administrative tasks such as preparing contracts, proposals, and sales reports.
- Maintain organized and up-to-date records of property listings, client information, and sales transactions.
- Coordinate appointments and property viewings for prospective buyers.
- Communicate effectively with clients and internal teams to ensure seamless scheduling and logistics.
- Act as a liaison between clients and the sales team, providing timely and accurate information.
- Respond to client inquiries, provide property details, and address concerns in a professional manner.
Sales Collateral Development:
- Assist in the creation of sales collateral, including brochures, presentations, and promotional materials.
- Collaborate with the marketing team to ensure alignment with branding guidelines.
- Maintain and update customer relationship management (CRM) systems with relevant information.
- Generate and distribute regular reports on sales activities and performance.
- Collaborate with the sales team to streamline processes and enhance overall team efficiency.
- Provide support during sales events, open houses, and other promotional activities.
- Ensure a high level of customer satisfaction by addressing client inquiries and concerns promptly and professionally.
- Assist in resolving issues related to property transactions and facilitate communication between clients and relevant departments.