Persyaratan
3 - 5 tahun pengalaman
Minimal Diploma (D1 - D4)
Perempuan saja
Skills
Customer Service
Customer Satisfaction
Administration
Loker ini dikelola oleh
Vonix HCGA
Aktif 9 hari yang lalu
Deskripsi pekerjaan Marketing Administrative Assistant Vonix.id
Job Descriptions:
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
Qualifications:
- Minimum diploma degree from secretarial or office administration academy or any related field
- Proven customer support experience
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multitask, prioritize, and manage time effectively
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