Persyaratan
1 - 3 tahun pengalaman
Minimal Sarjana (S1)
Skills
Customer Relations
Customer Service
Data Collection
Surveying
Loker ini dikelola oleh
InfinID Indonesia
Aktif 2 hari yang lalu
Deskripsi pekerjaan Field Officer InfinID
We are an early-stage FinTech company dedicated to empowering Indonesian homeowners by providing innovative solutions to access capital from their property assets. We aim to offer better value and an exceptional customer experience compared to other available options.
We are looking for a qualified Field Officer to join our team. This role will mainly be responsible to conduct visits and surveys to our potential customers.
Responsibilities:
- Adding new databases by looking for new customer opportunities
- Prepare daily work plans related to customer visit activities
- Conduct home/business address survey based on pre-set instruction from Credit Analyst Supervisor
- Visit applicant's home address and business address (based on necessity) to verify the customer residence and business location
- Make recommendation to the Credit Analyst Supervisor based on the information obtained through survey
- Maintain good relationships with customers
- Maintain customer payment according to due date and not overdue
- Coordinate with internal related units regarding customer handling
- Make daily report for all activities
Qualifications:
- Excellent communication & negotiation skills
- Strong knowledge of financial property products, markets, and industry regulations
- Ability to manage successful relationships with customers and peers
- Willing to work mobile
- Good analytical thinking, problem solving, high accuracy and detailed oriented
- Have a motorized vehicle and SIM C (active) for conducting customer visits
About Us:
Our startup was founded by a former tenured strategy consultant and experienced executives within the Indonesian FinTech landscape. Supported by knowledgeable advisors, we aim to create new opportunities for Indonesian consumers and businesses to access wealth through innovative financial products and technology. Our initial focus is on introducing Home-Equity-Line-of-Credit (HELOC) solutions with outstanding digital experiences.
Tips Aman Cari Kerja
Jangan berikan informasi rekening, kartu kredit, atau uang saat melamar kerja. Perusahaan yang legal tidak memungut biaya rekrutmen.
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