Persyaratan
1 - 3 tahun pengalaman
Minimal Sarjana (S1)
Skills
Customer Service
Customer Relations
Teamwork
Customer Support
Communication Skills
Loker ini dikelola oleh
PT Helloilmare Restorasi Indonesia
Aktif 15 jam yang lalu
Deskripsi pekerjaan Customer Succes PT Helloilmare Restorasi Indonesia
Responsibilities :
- Handle Customer inquiries via Email and Social Media
- Providing Customers with Product and Service Information
- Identifying and Escalating Priority Issues
- Document all Call Information based on SOP
- Updating Customer Data on the Computer
- Conduct Customer Surveys to Ascertain Customer Service Levels
- Qualification :
- Excellent verbal and written communication.
- Ability to delegate efficiently.
- Have experience as Customer Succes(preferrable have a background hospitality and customer serice)
- Minimum bachelor's degree in related field.
- Have a good communication skill
- Have a good problem solving skill
- Goal oriented and able to work under pressure
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