Persyaratan
1 - 3 tahun pengalaman
Minimal Sarjana (S1)
24-35 tahun
Loker ini dikelola oleh
Esa Melati Rahmi Semarisah
Aktif 3 hari yang lalu
Skills
Deskripsi pekerjaan Customer Service Kecilin
Responsibilities :
- Acts as the first line of service for the customers, having the ability to serve them and to coordinate any commercial, technical or operational issues.
- Monitoring all project to ensure it runs smoothly involves a series of steps and best practices.
- Conducting investigations and making decisions regarding devices that are Offline on that day.
- Preparing letters, documents, permits and payments for the freelance team.
- Collaborating with Delivery Team and Support Team to resolve device issues.
Requirements :
- Bachelor’s Degree in IT Major or related field from a top university.
- At least 1 year of experience, preferably in Customer Service Role, Client Support or Customer relationship
- Prefer from It Company or have experience in IT Industry
- Effective communication and interpersonal skills, with the ability to collaborate across teams.
- Highly organized with good analytical problem-solving abilities.
- Administration experience in Zendesk, Help Scout, Qontak or other similar software
- Familiarity with CRM systems and practices.
- Ability to multitask, prioritize, and manage time effectively
- Willing to work shifting 24/7
Tips Aman Cari Kerja
Jangan berikan informasi rekening, kartu kredit, atau uang saat melamar kerja. Perusahaan yang legal tidak memungut biaya rekrutmen.
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