Persyaratan
1 - 3 tahun pengalaman
Minimal Sarjana (S1)
Skills
Communication Skills
Client Relations
Account Management
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PT. Aksi VISITAMA
Deskripsi pekerjaan Client Relation Tada
The Company
TADA (usetada.com) helps businesses improve sustainability by retaining their customers. It is an end-to-end customer retention platform that brings together customer data and behavior from online and offline channels to launch and manage a revenue-centric retention program. Established in 2012, present in several countries in Southeast Asia. Our mission is to build a truly global product that helps businesses to double their profit per customer. TADA has successfully been trusted by and integrated with 400+ Global Companies across fast-growing industries.
The Role: Client Relation
- Ensuring your existing accounts are satisfied through after-sales care, as well as gaining and using feedback
- Identifying and approaching potential new business opportunities
- Researching industry trends and providing advice to colleagues about client strategy or new sales opportunities
- Building proposal and delivering presentations to accounts about products or services
- Acting as a point of contact for complaints and escalating issues as appropriate
- Ensuring that the terms of a contract are adhered to by both the company and clients
- Monitoring performance metrics thus gaining insight into and aids in achieving the client's targets and objectives
- On project management, developing a detailed project plan to track progress, involving all relevant stakeholders and ensuring technical feasibility
The Candidate
- Minimum 2-3 years of working experiences in Account Management related field
- Having exposure in tech and startup space
- The ability to communicate confidently – both through speaking and writing – with colleagues and clients from all levels of an organisation
- A level of creativity when it comes to thinking of new sales opportunities coupled with proactive behavior, robust business insight, and meticulous attention to detail, are essential attributes
- Strong negotiation and influencing skills
What We Offer
- A high degree of autonomy and freedom of creativity in a welcoming environment
- Sabbatical program of 15 days blocked leaves every 3 years of your tenure with us to recharge as we know that working long term in a company might be taxing
- We aim to create an entrepreneur out of our team, where we are committed to supporting learning and development aspirations within and outside of our organization
- A unique environment of a mission-driven digital company presents since 2012, a start-up mindset always - yet a bit wiser
Our Values
- Think and Act Like an Owner
- Be Helpful
- Be Open, Honest, and Constructive
- Growth Mindset
- Do What You Say You'll Do
If you are up for the challenge, we hope you will join the team and take part in our journey to be the pioneer of a Game-Changing Loyalty & Rewards Solution.
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