Persyaratan
5 - 10 tahun pengalaman
Minimal Sarjana (S1)
24-30 tahun
Skills
English Languange
B2B Sales
Sales and Marketing
Communication Skills
Customer Satisfaction
Tunjangan dan keuntungan
-
Pertumbuhan karir
Ever feel stuck with your career? We don't hire you simply because we needed to fill an empty slot. Together, we will help you shape and grow your career so you can progress further and rediscover your true sense of purpose at work.
Loker ini dikelola oleh
Regina Suryaningsih
Aktif 13 hari yang lalu
Deskripsi pekerjaan Account Manager Amadeus Technology Indonesia
This role mainly is to support Sales from the technical side, while still having at least 20% sales responsibility.
Job Description
Common accountabilities:
- Has the required technical/functional knowledge and experience in own discipline. Knowledge of the Amadeus business and how it is related to its area.
- Works using existing procedures or guidelines and provides inputs to support/influence area decisions. Makes recommendations on new solutions and proposes improvements by analyzing different sources of information.
- Works with a moderate level of guidance and direction from the manager.
Specific accountabilities:
- Develop existing accounts for the assigned small to medium customers, based on procedures defined.
- Monitor satisfaction, identify new opportunities, and propose solutions to improve customer profitability/efficiency.
- Identify specific requirements and expectations for existing clients.
- Ensure that new products, product enhancements, and overall solutions are developed and implemented within the agreed time frame.
- Monitor business costs.
In support of the Account Manager/Senior Account Manager:
- Execute & process the operational requests received from key customers. Provide a best-in-class service delivery within set targets & contractual SLAs
- Ensure that key customers make the best use of Amadeus technology & that the established performance, productivity & service metrics are achieved
- Ensure that key customers are informed promptly of new product & solution releases
- Provide assistance to resolve product & technical questions/ issues if raised to the Global Customer Services or Account Managers/Senior Account Managers
- Support the business, functional & technical consultants to deliver key customer business processes & IT review and solution enhancement recommendations
- Provide support to the Account Manager/Senior Account Manager for reporting
Requirements :
- Having at least 3 years of experience in IT software development, in the travel industry will be an advantage
- Good communication skills in english
- Passionate/willing to work with a sales target
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