Job Requirements
1 - 3 years of experience
Minimum Associate Degree
Skills
Interpersonal Skills
English Languange
Communication Skills
Positive Attitude
This job post is managed by
PT ALLISIA SAHABAT WISATA
Last active a month ago
Job description for SENIOR TICKETING – JAKARTA at PT ALLISIA SAHABAT WISATA
Requirements:
- Minimum 2 years working experience in a travel agency/OTA
- Candidate must possess at least a Diploma Hospitality/Tourism/Hotel management or equivalent
- Deep Knowledge on Galileo (preferably), Abacus/Sabre, and Amadeus reservation system
- Familiar with hotel reservation system
- Have a good management skill and customer service oriented
- Full-Time position and be able to join as soon as possible
Responsibilities:
- Take and confirm reservations
- Maintain high quality of service and timely execution
- Using GDS Ticketing (Galileo/Sabre/Amadeus/Althea) in Expert Level for Issued/Reissued
- Domestic and International Ticketing
- Sell and ensure all domestic and international flight reservation is done correctly (issued, and re-issued tickets), including insurance, documents and all product tour
- Diagnose traveler problem and complain and work with the supervisor to provide a possible solution
- Dealing with incoming calls and assist traveler with their travel inquiries from air ticket, accommodation, travel document, insurance and transportation rental
- Convince new customers or guests especially who have never do traveling.
- Deliver high level bespoke luxury holiday with attention to details and exceptional customer service
- Able to supply clients with essential travel documents needed as well as extensive destination information and useful travel guides
Jam Kerja: 09.00 – 17.00
Pakaian: Semi Formal/ Formal
Bahasa: Bahasa Indonesia dan Bahasa Inggris
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