Job Requirements
5 - 10 years of experience
Minimum Bachelor’s Degree
Skills
Key Account Management (KAM)
Account Management
Health Insurance
This job post is managed by
Global Excel Indonesia
Online
Job description for Senior Account Manager (Health Insurance) at Global Excel Indonesia
WHAT YOU'LL BE DOING
- Initiate action and develop strategies which increase revenue and create new income streams from within the existing business base whilst holding cost percentages within budgetary levels.
- Responsible for performing account management in order to ensure the retention and growth of Global Excel Indonesia's existing clients in the assigned market segment.
- Create and follow individual account management visitation schedules and adhere to questions/duties that must be covered on a customer visit.
- Own the Account Management plan for assigned clients. Work to build multi-layered relationships within the customer’s organization that assist in providing account stability, build customer trust, and lead to sales growth.
- Drive in-depth account penetration and take full responsibility for the contract renewal process and program extension.
- Proactively position the company to avoid tenders. In the event that this is not possible, tenders must be approached in a planned, strategic manner.
- Responsible for ensuring that Global Excel Indonesia services and delivery processes are successfully understood and utilized by each client.
- Maintain up to date knowledge about the services of Global Excel Indonesia so that clients are advised correctly. This includes maintaining contact with other respective departments on their activities which may impact clients as corporations or as individuals.
- Ensure documentation and reporting on all key client visits and major events are documented and that all information relating to existing clients is up to date.
- Work alongside the Head of Sales & Marketing to support sales promotion programs to increase sales volume and exceed sales targets in existing accounts, and to coordinate the distribution and return of client satisfaction surveys.
- Ensure representation at Global Excel Indonesia and customer/networking functions that impact the market segment and maximize network opportunities e.g. participation in conferences exhibitions and special events.
WHO WE ARE LOOKING FOR
- Have a Bachelor's Degree in Business and related discipline, with specialization in Sales and/or Marketing.
- Min 4-6 years experience working in Account Manager preferably in Insurance.
- Experience in Healthcare/ Insurance/ Third-Party Administrators Insurance industries.
- Strong written and spoken in English.
- Proven to have exceptional interpersonal and presentation skills.
- Result-driven strives to make a difference; enjoys challenges in achieving targets.
Glints Safety Tips
Don't provide your bank or credit card details when applying for jobs. Legitimate employers and hiring managers do not require an application fee or expect you to pay for training.
Learn More