Job Requirements
Less than a year of experience
Minimum College Degree
Skills
Teamwork
Communication Skills
Project Management
This job post is managed by
Priyanka Arora
Last active a month ago
Job description for Relationship Manager at BrightCHAMPS
About Us:
BrightChamps Tech Private Limited is India's first company focused on holistic technology development for the child. At BrightChamps, we are creating next-generation technology leaders who will create the best solutions for the impending problems of the future. Our teachers and curriculum designers are the flag-bearers of our approach to revolutionise the education system making it unique, immersive, and holistic for all kinds, sparking curiosity and thirst for learning and doing. They constantly strive to bring out the genius in every kid. The curriculum is conceptualised and designed by the best minds from top-tier institutes, like IITs and IIMs.
Job Description:
Key responsibilities:
The Relationship Manager will be responsible for the renewals and the referrals of the student.
RM must have the ability to Cross sell/Up Sell the product.
RM should aim to engage and preserve the existing customers and cultivate profitable relationships as well.
RM will be required to interact with customers via calls and messages.
Documenting the queries of the parents and managing to solve them in time.
Managing daily trackers of the student operation team.
maintaining the feedback from the parents and ensuring the proper action is taken in time.
RM should take up the responsibility of managing the Tutor success.
Who can apply
Excellent communication and interpersonal Skills
Excellent skills on MS Office, Documentation, Advanced Excel.
Customer Satisfaction Focus: Ability to listen and active problem-solving skills
Multi-tasking
Project management: Remarkable detail orientation for making accurate trackers
Database management: Quick query response and resolution.
Competent time management skills
Self-motivated
Functional Areas: Customer Success
Number of openings
1
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