Job Requirements
1 - 3 years of experience
Minimum Bachelor’s Degree
Skills
Active Listening
Microsoft Office
Strong Communication Skills
This job post is managed by
Farda Mardiyah
Online
Job description for Provider Helpdesk at Agent & Co (Contact Center Services)
Job Desc:
- Min D3 in health education (nursing, midwife, etc)
- Be able to manage large amounts of phone calls, chats, emails, and other communication channels
- Listen to customer complaints and try to identify the cause of their problem
- Identify the appropriate response and strategy to solve customer issues as quickly as possible
- Ensure customer satisfaction and maintain professional customer support
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