Job Requirements
3 - 5 years of experience
Minimum Bachelor’s Degree
25-35 years old
Skills
Microsoft Office
Accounting
Marketing Strategy
This job post is managed by
Wana Antara Asia
Last active a month ago
Job description for Manager Hotel/ General Manager at Wana Antara Asia
About us
Come join the exciting adventure in opening a luxury boutique resort at the National Park of Gunung Gede Pangrango. Located 1500 meters above sea level, you will help create one of the highest altitude resort in Java!
Criteria
We are looking for a talented, passionate and dedicated individual to oversee a team, create innovative business strategies and create unforgettable experiences for our guests. Apart from that, we are also looking for a GM with a clear vision and the ability to make the right strategic decisions. You must have talent in managing HR, finance, marketing and operations to ensure the success of our resort. If you are ready to take on exciting challenges, take on important leadership roles and transform our resorts into unforgettable destinations then this is the right fit for you!
Qualifications & experience
- 25-35 years
- Bachelor’s degree in hospitality, business administration, or a relevant field.
- A minimum of 3 years experience in hotel management or a similar role.
- Strong understanding of hotel management best practices and data entry software.
- Outstanding interpersonal communication and customer service skills.
- Exceptional leadership abilities with great attention to detail.
Tasks & responsibilities
- Overseeing personnel, including receptionists, kitchen staff, and office employees.
- Monitoring employee performance and conducting regular evaluations to help improve customer service.
- Collecting payments and maintaining records of budgets, funds, and expenses.
- Welcoming and registering guests once they arrive.
- Resolving issues regarding hotel services, amenities, and policies.
- Organizing activities and assigning responsibilities to employees to ensure productivity.
- Creating and applying a marketing strategy to promote the hotel’s services and amenities.
- Coordinating with external parties, including suppliers, travel agencies, and conference planners.
- Evaluating hotel performance and ensuring compliance with health and safety rules.
- Room rates, setting budgets, and assigning funds to departments.
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