Job Requirements
1 - 3 years of experience
Minimum Senior / Vocational Diploma
21-35 years old
Female only
Skills
Customer Service
Customer Relations
Microsoft Office
Strong Communication Skills
This job post is managed by
lantaidansaindonesia
Last active 3 days ago
Job description for Host Club and KTV at PT Lantai Dansa Indonesia (VALHALLA JAKARTA)
Responsibilities:
- Greeting guests as they enter, and putting them on a waiting list as necessary.
- Providing guests with menus and promos and answering any initial questions.
- Seating guests at tables or in waiting areas.
- Assigning guests to tables they reserved.
- Responding to complaints and helping to resolve them.
- Answering phone calls, taking reservations and answering questions.
- A knowledge of the menu.
- Helping out with other positions in as needed.
- Providing great customer service.
- Follow up a reservation
- Keeping up the database with guests preference
Requirements:
- High school diploma or equivalent preferred.
- Ability to provide top-notch customer service in a fast-paced environment.
- A positive attitude and ability to work well under pressure with all staff.
- Does high-quality work while unsupervised.
- Able to work in a standing position for long periods of time.
- Willing to follow instructions and ask questions for clarification if needed.
- Able to handle money accurately and operate a point-of-sale system.
- Able to work in a busy environment.
- Restaurant/Club/Lounge experience a plus.
- Understand English
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