Job Requirements
Less than a year of experience
Minimum Senior / Vocational Diploma
Skills
Ecommerce
Online Marketing
Marketplace
Administration
This job post is managed by
Kasual Indonesia
Last active an hour ago
Job description for Ecommerce Admin Intern at Kasual
We are seeking a motivated and detail-oriented individual to join our team as an Ecommerce Administration Intern in 6-months duration. This internship will provide valuable hands-on experience in the dynamic field of ecommerce and online retail. As an intern, you will have the opportunity to work closely with our Marketing team and gain practical knowledge of various administrative tasks associated with managing an online store, including operating and handling marketplaces.
Responsibilities:
- Assist in the day-to-day operations of our ecommerce platform and online marketplaces, ensuring smooth functioning of the stores.
- Manage product listings on various marketplaces, including creating new listings, optimizing existing ones, and ensuring accurate product information.
- Conduct regular inventory checks and coordinate with the fulfillment team to ensure product availability across marketplaces.
- Monitor and respond to customer inquiries and reviews on marketplaces in a timely and professional manner.
- Assist with order processing on marketplaces, including order fulfillment, shipping, and tracking.
- Analyze sales and customer data from marketplaces to identify trends and provide insights for improving the ecommerce experience.
- Collaborate with the marketing team to optimize product descriptions, images, and other content on marketplaces to enhance customer engagement and conversion rates.
- Stay updated on marketplace policies, guidelines, and best practices for effective marketplace operations.
Qualifications:
- Prior experience or familiarity with operating and handling online marketplaces (e.g., Shopee, Tokopedia, Tiktok Shop, etc) is highly preferred.
- Understanding of marketplace policies, guidelines, and best practices for product listing optimization, inventory management, and order processing.
- Ability to navigate marketplace interfaces, manage seller accounts, and troubleshoot common issues.
- Knowledge of marketplace analytics and reporting tools to track sales performance and identify opportunities for growth.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office suite, particularly Excel.
- Ability to work independently and as part of a team.
- Eagerness to learn and contribute to the success of our ecommerce operations.
Benefits:
- Paid internship
- Gain practical experience in ecommerce administration.
- Work closely with a supportive and experienced team.
- Opportunity to learn and apply industry best practices.
- Flexible work schedule to accommodate academic commitments.
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