Job Requirements
3 - 5 years of experience
Minimum Bachelor’s Degree
25-32 years old
This job post is managed by
PT Trans F&B PT TRANS F&B
Last active a day ago
Skills
Job description for E-commerce Specialist at Trans F&B
Develop and execute the e-commerce strategy in alignment with the company's overall business goals, includes identifyng target markets, setting sales targets, and establishing KPIs for measurring success
Manage the company's e-commerce website/apps, ensuring that it is user friendly, visually appealing, and optimized for search engines
Monitor and enhance website performance, navigation, and functionality to provide a seamless online shopping experience
Coordinate with various departments, such as operation and procurement to ensure accurate product listings, descriptions, pricing, and inventory availability
Develop and implement digital marketing campaigns to drive traffic, conversion, and customer acquisition
Focus on enhancing the customer journey and overall user experience on the e-commerce feedback, reviews, and inquiries, and take necessary actions to resolve issues and improve customer satisfaction
Monitor and analyze key e-commerce metrics and performance indicators, such as sales conversion rates, average order value, customer acquisition costs, and website traffic
Ensure secure and efficient payment processing systems are in place
Supervise and lead a team of e-commerce professionals, including web developers, digital marketers, content writers, and customer service representatives
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