Job Requirements
3 - 5 years of experience
Minimum Bachelor’s Degree
23-35 years old
Skills
Teamwork
Microsoft Excel
E-commerce
This job post is managed by
PT. Joqvii Technologi Indonesia
Last active 7 days ago
Job description for E-Commerce Operations Specialist at PT. Joqvii Technologi Indonesia
Job Description:
- Responsible for the daily management of store operation planning, promotion, sales, after-sales service, etc.;
- Maintain the daily maintenance and operation of the store, including basic product information, product description page optimization and upgrade;conversion rate,discount promotion, pricing and other operations;
- Responsible for the planning and promotion of various promotional activities in the company's related online stores, and improve the product exposure, click-through rate, page views and conversion rate of the products in the store;
- Perform background data analysis, analyze the status of competitors, market characteristics, and formulate sales plans and promotion plans;
- Keep up with customer inquiries, handle sales and customer service management, and complete monthly sales tasks;
- Operational data monitoring and analysis: marketing data, transaction data, products management, customer management, etc.
- Excavate customer needs and optimize customer experience, including online shop decoration, editing, etc., to propose optimization plans and improvement suggestions
- Registration and maintenance of platform activities, activity application, activity preparation and effect tracking and data review.
Qualifications :
- Bachelor degree or above, more than 2 years of e-commerce operation experience, and the ability to operate stores independently;
- Familiar with the features and operations of major platforms such as shopee, lazada, and tokopedia, as well as the in-site promotion tools of major platforms;
- Process strong data analysis, problem-solving ability, aesthetic ability, unique understanding of keywords;
- Teamwork spirit and leadership ability, cheerful personality, strong sense of responsibility, integrity and patience;
- Outgoing personality, willing to communicate, clear thinking, strong learning ability and execution, innovative thinking, highly sensitive to the market;
- Able to communicate in English, knowing Chinese is a plus.
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