Job Requirements
1 - 3 years of experience
Minimum Bachelor’s Degree
Job benefits
-
Remote work options
Flexible scheduling and you can work remotely when needed
-
Vacation & Leaves
You can take as many vacations, sick, personal, or mental health days as you need, so long as your manager approves your time off
-
Wellness
A range of self-help services to support you in stressful situations
-
Workstation assistance
Laptop or desktop? We don’t mind! As long as you’re happy with the tool to help you!
This job post is managed by
Janis Ilham
Last active 2 days ago
Skills
Job description for Customer Service Representative at House Of Om
Job Overview
A Sales & Customer Care Representative is a professional who initializes and manages relationships with customers. They serve as the point of contact between a business and its prospects or customer and have a range of responsibilities including identifying and educating prospective customers while supporting existing clients with information and assistance that relates to products and services
Duties and Responsibilities
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing booking, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Glints Safety Tips
Don't provide your bank or credit card details when applying for jobs. Legitimate employers and hiring managers do not require an application fee or expect you to pay for training.
Learn More