Job Requirements
Less than a year of experience
Minimum Bachelor’s Degree
Female only
This job post is managed by
PT Bali Utama Cakrawala
Last active 2 hours ago
Skills
Job description for Customer Service - Mall at PT Bali Utama Cakrawala
PT Bali Utama Cakrawala is looking for the most suitable candidates for Customer Service located in Bali with the details:
Requirements:
• Bachelor's degree in any major
• Good English communication skills
• Interpersonal and customer service skills
• Analytical and problem-solving skills
• Multitasking and organizational skills
• Ability to answer a high volume of calls and/or emails daily
• Attentiveness and patience
• Time-management skills
• Willing to be placed in Bali
Responsibility:
• Resolve customers concerns and answer customers questions based on the regulations
• Maintain a positive attitude and calmly respond to customers complaints
• Attract customers by promoting the product and company positively, answering questions, and addressing concerns as they arise
• Recommend possible products to meet the customer’s needs
• Refer issues and questions to managers if necessary
• Prepare product and customer reports by gathering data collected during customer interactions
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