Job Requirements
1 - 3 years of experience
Minimum Associate Degree
20-35 years old
Female only
Skills
Customer Service
Customer Relations
Product Marketing
Marketing Communications
Strong Communication Skills
Working under pressure
Sales and Marketing
English Languange
This job post is managed by
Artiz Jakarta
Last active 14 hours ago
Job description for Customer Service cum Sales Consultant at Artiz Studio Jakarta
Job Description:
1. Responsible for customer consultation on the Internet,
inviting customers to visit the store and achieving performance
targets;
2. Responsible for the sale of products to customers who
consult on the Internet;
3. Responsible for following up on customers who have not
ordered and inviting them to visit the store;
4. Responsible for timely statistics and updates of CRM data;
5. Responsible for the signing and registration of orders;
6. Responsible for the follow-up of orders, and the contact,
communication and confirmation work with customers at all
stages.
7. Responsible for customer reception, corporate and product
introduction, explanation, recommend photography packages
to customers, according to the characteristics of customer
demand, to provide customers with the best product package
program.
8. Responsible for the follow-up of orders, and all stages of
contact with customers, communication, confirmation work;
9.Consciously maintain the corporate image and company
interests, according to the company's professional service
process to provide customers with a high level of one to one
service;
10. Executes the day-to-day operations of the Korea Artiz
Studio Bridal store under the guidance of the sales manager
11. Addresses customer service issues in the store and work
to resolve all issues following the Grey Zone Guidelines without
escalating to sales manager; if possible, addressing issues in
the moment
12. Drives achievement of customer service/satisfaction goals
and standards
13. Achieve designated sales target and maintain customer
relationship
Requirement:
1. Minimal prior experience welcomed
2. 6 day work week
3. English proficiency is required
4. Proactive and always seeking new ways to
improve yourself and your role
5. Responsible
6. Good Attitude
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