Job Requirements
1 - 3 years of experience
Minimum Bachelor’s Degree
This job post is managed by
MyFundAction indonesia
Online
Skills
Job description for CRM Specialist at MyFundAction Indonesia
1. Maintain excellent customer relations and communications with clients;
2. Provide day-to-day support to the Business Development and Engagement teams;
3. Help maintain the administrative infrastructure of the Business Development and Engagement functions, including: filing; inputting estimated costs (or other) database; updating databases to ensure that all client contacts details are correct and that details of all communications are logged; printing, binding etc.
4. Coordinate and support CRM processes across the business;
5. Assist with the development of publicity materials, case studies and newsletters;
6. Monitor and assist with the planning and implementation of social media campaigns;
7. Support the workflow and programme management of the Business Development and Engagement teams and pipelines on a daily and weekly basis;
8. Coordinate the arrangement of client pitches and presentations;
9. Work as part of the team to meet objectives and targets of the business plan, using established internal processes;
10. Assist with the monitoring and reporting of the departmental OKRs (including generating data to be used in reports);
11. Follow up queries on behalf of consultants and data or communication related work;
12. Undertake other such reasonable duties as required by the Head of Department.
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