Job Requirements
1 - 3 years of experience
Minimum Associate Degree
This job post is managed by
Toffee INTERNATIONAL
Last active 3 days ago
Skills
Job description for Account Manager at Toffeedev
Requirements:
1. Having 2 or more experience in digital agency, handling SEO or Paid Ads client.
2. Maximum age of 27 years
3. Posses a minimum diploma degree in any major, preferably from communication and digital marketing major.
4. Energetic, enjoys exploring new things, has a strong desire to keep learning, honest, responsible, and able to work as a team or individually
5. Able to communicate in english, both written and speaking.
Responsibilities:
1. Serve as the primary point of contact for assigned client accounts, maintaining regular communication to understand their objectives, concerns, and needs.
2. Coordinate with internal teams including SEO specialists and Ads Strategist to ensure timely execution of client projects and campaigns.
3. Oversee the billing process, including invoicing, tracking payments, and resolving billing inquiries or discrepancies.
4. Provide regular reports to clients, detailing campaign performance, key metrics, and insights, and offer strategic recommendations based on data analysis.
5. Collaborate with the sales team to identify upsell and cross-sell opportunities, and assist in the development of proposals and presentations for prospective clients.
6. Stay informed about industry trends, algorithm updates, and best practices in SEO and digital advertising to effectively communicate with clients and address their queries.
7. Proactively identify areas for improvement in client campaigns and processes, and work with internal teams to implement solutions.
8. Foster strong relationships with clients, ensuring high levels of satisfaction and retention.
9. Basic understanding of digital marketing metrics and the ability to interpret data to derive insights..
10. Ability to adapt to change and thrive in a fast-paced environment.
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