Your primary responsibilities include:
● Organizes and conducts customer interviews;
● Selects which customers are most appropriate to learn from;
● Leads team reflection on customer interviews;
● Summarizes and documents key insights to share with Marketing, Academic, Project Manager in written form.
Competitive and Partner Research:
● Organizes and conducts competitive and partner research;
● Summarizes and documents key insights to share with Marketing, Academic, Project Manager in written form.
System Research and Implementation
● Work with developing partners and vendors to plan and execute plans for various systems across the organization.
● Monitor system usage and recommend changes and improvement accordingly
● Product Backlog and Team’s to-dos;
● Product requirement documents
● Training documentation for juniors.
These are the minimum requirements. We can't accept you in this role unless you have them all:
● Experience developing a system or product before in another team or organization
● Strong written and verbal skills in both English and Vietnamese
● A strong desire and shown potential to develop these four product management traits:
● An obsession over every product detail
● Leadership and persuasion skills
● Deep customer empathy and insights
● An ability to synthesize the past context, present environment, and future product roadmaps
● Shown ability to work independently. Though this position is expected to primarily be an execution role, exceptional candidates will be able to work more independently during the development stage
You’ll really stand out if you have…
These are additional qualifications or "nice to haves" that will help you stand out during the application process:
● Experience in Edtech/Education is a big plus;
● Familiar with working with systems;
● Experience in one of these areas:
These are personal traits that we look for throughout your application and interview process
● “Fail” fast so that we don’t “fail” big: We run experiments, test key assumptions, and if we “fail”, ask why. You get excited by rapid testing, constant tweaks, and self-reflection under tight timelines, limited human resources, and constrained budgets.
● Passionate: We care about education and our long-term impact. You care about students and take pride in their work.
● Collaborative: We contribute to and find value in being part of a team. You enjoy working on a team and can communicate effectively with others.
● Innovative: We have a growth mindset and are able to learn and adapt quickly. You can solve problems on the fly and you like to try and learn new things.
● Competitive Salary, Team Bonuses, and Annual Performance Bonus;
● Unlimited Vacation Policy;
● Social and Private Health Insurance;
● Company dinners, team lunches, offsite retreats, 5-for-5 stipends, etc.
● Advanced Studies Grant for personal development;
● Substantial opportunity and training for career development.