Job description for Vận Hành Tour at Jackfruit Adventure
OBJECTIVES OF THIS ROLE
Develop and implement department-wide quality control measures
Recommend new procedures for increasing the efficiency of day-to-day operations
Approach to building and maintaining strong relationships with stakeholders to ensure our service beyonds industry standards
Assist the team leader in developing, planning, and coordinating operational activities
Oversee inventory management practices and improve them when necessary
Ensure that operations are in legal compliance with local and national regulations
RESPONSIBILITIES
Monitor day-to-day operations, report on performance, and recommend actionable improvements when necessary;
Order supplies and manage inventory, coordinating with accounting and finance departments to adhere to budget;
Liaise with suppliers to negotiate for better rates and/ or conditions;
Create procedures and protocols (such as checklists) and distribute to staff before tours, team building events;
Communicate and coordinate with stakeholders such as tour guides, team mates (including executive operations team), vendors and business partners etc.;
Onboard and train new employees to ensure that they adhere to standard operating procedures.
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Glints is the leading talent ecosystem in Southeast Asia. Our mission is to enable the 120 million professionals in the region to grow their careers and empower organizations to hire the right talent from anywhere in Southeast Asia. Officially launched in 2015 in Singapore, Glints has empowered more than 5 million talent and 60,000 organizations to realize their human potential. Today, we stand at the forefront of human capital empowerment as the fastest-growing startup in the career development and talent recruitment space. Glints currently operates in Indonesia, Malaysia, Singapore, Vietnam, Philippines, China, Hong Kong and Taiwan, China.