Job Requirements
Job benefits
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Workstation assistance
In need of a laptop or certain devices specifically for work? It's on us. We will provide the necessary tools that you need so you can focus on what you do best and get a job done.
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Career growth
Ever feel stuck with your career? We don't hire you simply because we needed to fill an empty slot. Together, we will help you shape and grow your career so you can progress further and rediscover your true sense of purpose at work.
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Team-building events
Our company simply cannot function well without teams of people working together. That said, we provide numerous team-building activities and events for you and your team to nurture meaningful relationships between every individual.
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Vacation & Leaves
Feel a need for a short break from work? our company is quite flexible when it comes to leaves; be it for vacation, sick, personal, or mental health days. Simply discuss what you need and we will try to cater to those.
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Skills
Job description for Quản Lý Nhà Hàng at Công Ty TNHH Kim Liên Hà Nội
- Supervise and coordinate the daily operations of two restaurants, ensuring quality of service & products including restaurant dining, banquets, and meetings.
- Arrange departmental shift schedules. Support recruitment, training, and development of staff, set goals, and evaluate performance.
- Develop & implement procedures to ensure service quality and food safety hygiene.
- Ensure all F&B products meet the highest standards of quality and food safety.
- Determine drink prices, manage costs and pricing to ensure optimal profit.
- Collaborate with the Sales & Marketing department during promotional campaigns to attract customers and increase revenue.
- Ensure the highest customer satisfaction by providing excellent service.
- Manage the purchasing of ingredients and equipment and efficiently manage inventory.
- Manage operations from setting up banquet rooms to service and clean up after events.
- Manage departmental finances.
- Work closely with other departments such as reception, kitchen, and technical to ensure seamless and high-quality service delivery.
- Prepare cost reports, sales reports, inventory checks, training & evaluation reports periodically, and service quality reports as regulated and as requested by superiors.
- Carry out tasks assigned by management.
- Bachelor's degree in Hotel Management, Tourism, or a related field.
- At least 5 years of experience in the hospitality industry, including a minimum of 3 years in a managerial role.
- Good English communication skills.
- Excellent leadership and team management skills.
- Outstanding communication and problem-solving skills.
- Ability to work under pressure and multitask.
- Proficient in using the Smile hotel management software and Smile POS.
- Agile and honest.
- Willing to work flexibly, including weekends and holidays, to meet customer needs.
- Motivated and committed to long-term engagement with the company.
- Preference for candidates with experience in 4-star hotels or higher.
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