Job Requirements
Job benefits
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Workstation assistance
Laptop or desktop? We don’t mind! As long as you’re happy with the tool to help you!
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Career growth
Take your knowledge to the next level with our assistance program
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Team-building events
Build camaraderie and trust within the company
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Vacation & Leaves
You can take as many vacations, sick, personal, or mental health days as you need, so long as your manager approves your time off
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Skills
Job description for Quản Lý Nhà Hàng at Công Ty TNHH Kim Liên Hà Nội
- Supervise and coordinate the daily operations of two restaurants, ensuring quality of service & products including restaurant dining, banquets, and meetings.
- Arrange departmental shift schedules. Support recruitment, training, and development of staff, set goals, and evaluate performance.
- Develop & implement procedures to ensure service quality and food safety hygiene.
- Ensure all F&B products meet the highest standards of quality and food safety.
- Determine drink prices, manage costs and pricing to ensure optimal profit.
- Collaborate with the Sales & Marketing department during promotional campaigns to attract customers and increase revenue.
- Ensure the highest customer satisfaction by providing excellent service.
- Manage the purchasing of ingredients and equipment and efficiently manage inventory.
- Manage operations from setting up banquet rooms to service and clean up after events.
- Manage departmental finances.
- Work closely with other departments such as reception, kitchen, and technical to ensure seamless and high-quality service delivery.
- Prepare cost reports, sales reports, inventory checks, training & evaluation reports periodically, and service quality reports as regulated and as requested by superiors.
- Carry out tasks assigned by management.
- Bachelor's degree in Hotel Management, Tourism, or a related field.
- At least 5 years of experience in the hospitality industry, including a minimum of 3 years in a managerial role.
- Good English communication skills.
- Excellent leadership and team management skills.
- Outstanding communication and problem-solving skills.
- Ability to work under pressure and multitask.
- Proficient in using the Smile hotel management software and Smile POS.
- Agile and honest.
- Willing to work flexibly, including weekends and holidays, to meet customer needs.
- Motivated and committed to long-term engagement with the company.
- Preference for candidates with experience in 4-star hotels or higher.
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