Location: Lotte Tower, 54 Lieu Giai, Ba Dinh, Ha Noi
Software Development Activities:
• Assist Product Managers/Product Owners in requirements gathering and research support for larger, more complex projects
• Lead and take ownership in deliverables by agreeing upon scope, release timelines and quality.
• Interface with all levels of internal clients and analyze current business and software development processes
• Collaborate to develop user acceptance testing (UAT) specifications
• Perform regression and functional testing on existing software products and new software products.
• Develop and maintain manual and automated tests according to specifications from higher level staff.
• Report, track, and verify fixes for detected problems with software.
• Work with Quality Assurance manager to approve releases.
Software Support Activities:
• With direction, help to reproduce and resolve customer complaints with software.
Documentation, Collaboration, Coordination and Training:
• Documentation – Collaborate with the development team and the technical writers to help develop the documents and knowledge base articles for the products developed.
• Work with Technical Support and developers to reproduce bugs and resolve issues.
• Assist in review of documentation, which may include user manuals, help documentation, tool tips, and training material.
• Support customer requests - Troubleshoot issues reported by customers and provide solutions working with the development team.
Education & Experience: Degree required/preferred.
• Candidate must have at least 3 years of proven experience with system testing, development reviews and release-cycle management
• Associates or Bachelor’s in Engineering, Computer Science, or equivalent.
• Experience testing Web Applications.
• Familiarity with creating and executing SQL Server queries.
• Experience using Visual Studio.
• Experience working in an Agile environment using Scrum.
• Experience with test automation tools is preferred.
• Knowledge of one or more scripting languages.
Problem Solving: Complexity of problems
• Ability to translate requirements into a solid test case.
• Strong diagnostic skills to track, trouble-shoot, and identify issues.
• Communications: Key communications contacts (internal/external) and level of persuasion required
• Ability to discuss and lead the meeting with English language.
• Ability to take direction and work well with others.
• Monitors project progress by tracking activity; resolving problems; publishing progress reports.recommending actions.