Job Requirements
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Skills
Job description for [HN] Service Assistant Manager at Pizza 4P's
- Competitive salary
- Wow & Birthday party monthly
- 15 annual leave days per year
- Private healthcare insurance PTI
- Special internal discount (~50%) for brands of Pizza 4P‘s, Ippudo, About Life Coffee, etc
- 13th month salary, KPI bonus
- Company trip & team building
- English: Advanced level in speaking and writing;
- Experience: At least 02-year experience in the manager position or assisting in F&B field at an international company;
- Outstanding Customer Service mindset;
- Strong leadership, management, and problem-solving skills;
- Being independent, proactive, patient, high responsibility, and willing to work under high pressure;
- Commit to the goals of leading restaurant team in order to expand company business;
- Understanding COGS management is a plus;
- Build up a good relationship with customers to make sure that they are happy with our food and service;
- Assist managing all the restaurant staffs and make sure that their work quality is at Pizza 4P’s standard;
- Manage and make sure that the restaurant environment is always at Pizza 4P’s standard & core value.
- Train leaders of each department and maximize the performance of each team;
- Have close communication with leaders and make sure that the progress of each department’s training is on track;
- Fully understand the training protocols and systems of Pizza 4P’s and suggest ideas to improve it if any;
- Be always aware of the labor, food, and other costs of the restaurant and make sure that the total cost is lower than the target;
- Come up with ideas and implement them to meet the total target cost;
- Manage the daily sales and input all the necessary numbers on a pre-determined sheet;
- Analyze the sales and come up with ideas to increase sales and then implement those ideas into daily restaurant operations.
- Have close communication with Restaurant Manager, operation supervisors, leaders, and office teams to improve the performance of the restaurant;
- Consult with staffs and support creating the Great Place to Work;
- Update the immediate Restaurant Manager about a long, mid, and short term goal achievement progress in a timely manner;
- On behalf of Restaurant Manager & Acting Restaurant Manager when he/she is not available in the restaurant.
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