Job Requirements
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Skills
Job description for [HCM] Training Program Manager (Senior Trainer) at Pizza 4P's
- Take a culture first approach to all training and skill development, ensuring people not only know how but why Pizza 4P’s operates the way they do.
- Deliver Train The Trainer (T3) courses and ongoing learning for new trainers and for people in relevant roles.
- Train on Pizza 4Ps products, finances, professional skills and other skills required to run the business and provide a wow guest experience.
- Plan set up for and run effectively in person and online training up to the Pizza 4Ps standards.
- Work with regional and local managers, trainers and food coaches to enhance current, plan new and prepare all necessary training, Hard and soft skills.
- Regularly update training materials to fit 4P’s evolving operations and design new materials for e-learning and in-person training.
- Involve in all the phases of the whole training process: Analyze - Design- Develop- Implement- Evaluate (ADDIE)
- Create and maintain a system of assessments and evaluations and ensure all results are submitted and reported on.
- Maintain active continual professional development to support performance of all roles
- Support culture initiatives in close collaboration with the Culture Team
- Other tasks assigned by Head of L&D
- Preferable experienced in retail, hospitality, F&B
- Strong personal connection to the 4P’s Values: Compassion, Authenticity, Omotenashi, Kaizen
- Strong commitment to people inner-peace and long-lasting happiness
- Strong passion to help people learn, develop and grow
- Solid foundational knowledge and skills in learning & development
- At least 5 years of training experience, creating content, delivering it and running a team / training others to do the same.
- Strong growth mindset and potential for further development in the learning & development profession
- Excellent verbal communication, facilitation, presentation & listening skills (English & Vietnamese)
- Highly motivated and dedicated, ability to motivate others
- Creativity in developing programs and methods for engaging teams toward the success of their goals
- Proactive, social and solution oriented
- Knowledge about corporate culture and engagement is a plus
- Food lover
- Competitive salary & allowances
- 13th month salary
- 15 day annual leave days
- Private healthcare insurance for self
- Internal discount (~50%) for brands of Pizza 4P‘s, Ippudo, About Life Coffee, etc
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