Job Requirements
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Skills
Job description for Admissions Officer at Hệ thống Trường Quốc tế Canada
- Consults customers about MLC programs and services.
- Be responsible for the assigned admission targets.
- Incorporates with staff from other departments to make sure that students are in the best care.
- Incorporates with other CIS departments to make sure the facilities are ready for customers' event at MLC.
- Receives potential customers via email, Facebook, text message, introduction, and takes care of customers as guided in the admission procedure.
- Updates potential and current customers onto the customer management system, makes sure that the information is collected correctly and completely.
- Records all students' documents during the enrollment process
- Regularly reports about admission status.
- Consults potential parents and students about the programs and service of MLC, recognizes each student’s needs to give focused consulting which help parents choose suitable sports for the student.
- Assists parents in filling the application forms.
- Assists customers in contacting relevant departments to complete necessary steps for enrollment /booking service(accounting, coaches, academic services, etc.)
- Receives feedback and contributions from parents and contacts the relevant departments to address parent feedback.
- Monitor, record paperwork relating to the processing of comments from parents.
- Follow-up with interested parents to make sure that parents are well-informed with MLC news and promotions.
- Convinces prospective customers choose the MLC for reasons consistent with their needs.
- Update weekly activities to relevant departments to support students’ activities.
- Support other departments to contact parents (e.g. re-enrollment confirmation, fees payment reminding).
- Forward parents’ comments/requests to relevant offices.
- Regularly update information onto the management system and shared files.
- Termly report on new students, numbers of students needed to enroll according to target, numbers of booking for assessment tests... and asked by management.
- Attending school events/ activities.
- Act as the support for other areas within the Admissions team, providing cover for the Admissions and Customer Service team lead during absences and extra support in busy periods.
- Other tasks assigned by management (translation, support other offices in school events).
- Bachelor's or higher education in Sales, PR Marketing, Business Administration, or relevant fields.
- From 1 years of work experience in similar position
- Excellent English skills, ability in Korean language skills is a plus.
- Have experience in building relationships in school communities.
- Understand parents and student’s thoughts and needs.
- Have good communication skill, negotiation skills.
- Be enthusiastic, dynamic and love children.
- Can work under pressure
- Competitive salary
- Health insurance, social insurance
- 12 paid days of annual leave
- 01 day of birthday leave with full pay per calendar year
- Recharge at our on-site gym and sports facilities & variety of well-being programs
- Empower your children's education with tuition support for up to 2 kids per family.
- And more benefits
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