Job description for Assistant Restaurant Manager at PT Ganesha Sanskritik Indonesia
Floor Operations: Oversee day-to-day front and back-of-house activities. Step in to assist frontline staff during busy periods and ensure quality service.
Staff Leadership: Recruit, train, and mentor new team members. Create staff schedules, monitor daily performance, and handle shift delegation.
Guest Relations: Interact with diners, build community presence, and swiftly resolve customer complaints or grievances to ensure a positive dining experience.
Administration & Financials: Manage cash drawers, balance registers, and process or assist with payroll. Monitor daily sales metrics and manage inventory levels.
Health & Safety: Enforce strict hygiene, sanitation, and safety regulations, ensuring the venue complies with local food service laws.
