Persyaratan
1 - 3 tahun pengalaman
Minimal SMA/SMK
17-28 tahun
Skills
English Languange
Communication Skills
Attention to Detail
Loker ini dikelola oleh
Atlas Beach Fest
Aktif 5 hari yang lalu
Deskripsi pekerjaan Customer Service Atlas Beach Fest Bali
Hi everyone!
Atlas Beach Fest is founded by PT. Kreasi Bali Prima, we provide the experience of a unique atmosphere – beach club, culinary ground, lounges, and nightclub – professionally concepted. We are looking for a great person to fill this vacant position as Customer Service.
Requirements:
• Minimum 1-year experience in the same position.
• Able to speak and write in English fluently
• Excellent verbal communication skills with a clear and friendly telephone manner.
• Active listening skills to understand customers' needs and concerns effectively.
• Commitment to delivering high-quality customer service and continuously improving performance
• Attention to detail is a must
Job Descriptions:
• Handle incoming calls from customers regarding event inquiries, ticket purchases, registration assistance, and general information
• Listen attentively to customers' concerns, questions, and feedback, and provide accurate and helpful responses.
• Adhere to call center metrics and performance standards, such as average handling time, call quality, and customer satisfaction ratings.
• Maintain confidentiality of customer information and adhere to data protection regulations and privacy policies.
Tips Aman Cari Kerja
Jangan berikan informasi rekening, kartu kredit, atau uang saat melamar kerja. Perusahaan yang legal tidak memungut biaya rekrutmen.
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