– Documenting client briefings, understanding them in the context of the current or proposed brand essence and current market situation
– In collaboration with CS Manager, effectively work with Supply, Finance team to deliver client’s expectation
– Managing client expectations of timing to ensure that projects are delivered at the highest quality levels, on time and on budget, while achieving the expected profit for the company
– Monitor and tracking the status of projects on the team and compiling into weekly status reports for meetings.
– Supporting ongoing daily client’s requests and directly reporting to the account manager
– Writing reports, keeping records and other documents related to the client’s project
– Manage paperwork, charge clients fees and collect payments
– Pursue client’s agenda with deep insight and passion
– Proactively develop a deep understanding for your clients and their industry
– Becoming familiar with the nature of clients’ services, business culture and competition
– Build & develop strong relationships with clients & act as main point of contact between client & company
– Proactively hunt for new clients, deal from social, networks
– Control project in-out cost, P&L
– Collaborate and manage team of 3-4 members
– Strongly follow business processes to enhance the company’s CRM system performance
– Always-on improving leadership to catch up promotion process
– Continuously update new market trends, industry products, policies…
– Provide expert advice on strategy and tactics to internal team and all 3rd party agencies
– Provide insightful analysis and recommendations that will support for execution
– Assume responsibility for any other duties or projects which may be given
Qualifications in Business Administration, Business Relations.
- 02 – 03 years of pharmaceutical industry experience. Work experience with ecommerce is an advantage.
- Strong market orientation – an outward focus toward the clients and consumers to maximize business results
- Strong analytical skills to drive P&L and Account GMV contribution analysis
- Excellent proficiency (spoken & written) in English & Vietnamese.
- Desire to work in a team environment and foster cross-functional support and learning
- Self-motivated, can-do attitude, and passionate for ecommerce and its possibilities
- Intermediate understanding of B2B disciplines
- Excellent project management skills, able to manage multiple client projects and initiatives
- Excellent communication & presentation skills in both Vietnamese and English
- Advanced Microsoft Office skills, especially Powerpoint and Excel
– Attractive and competitive income
– Full package benefits for employees in accordance with Labor Law
– Opportunities to be trained by professional co-workers
– Chances to upgrade the level and salary during working
Working location: 602/27 Dien Bien Phu Street, Ward 22, Binh Thanh District.
If you are interested in this position, please send your CV/resume to [email protected] Subject: Senior KAM - Full name