Technical Writer
Skills
Chi tiết công việc Technical Writer tại HappyHomes
Requirement :
• Bachelor's Degree, preferably in a technical field such as computer science, information system or related fields.
• Working cross-departmentally to communicate the nuts and bolts of a product.
• Strong written and verbal communications and experience working with content in multiple mediums.
• Excellent attention to detail and the ability to prioritize in a fast-paced, changing environment.
• Experience working with the following tools preferred: Confluence/JIRA, Git & Github, HTML, CSS, JavaScript, Intercom.
• Excellent communication and teamwork skills, including willingness and ability to consult with subject matter experts from engineering, support, and product management.
• Enjoys working as part of a team in a collaborative environment.
Key responsibility areas :
• Work with product managers, designer, and engineers to produce and maintain documentation, including: Business Process, User Guides, Integration Guides, API Developer Guides, In platform documentation (tooltips, welcome instructions, etc.).
• Learn complex concepts, and communicate the information in a way that is engaging and understood by users.
• Gather and analyze technical and product information from various sources to document new or changing product functionality.
• Write for a variety of audiences, from non-technical end users to programmers, system administrators, and integrators.
• Integrate use case and functional data into user documentation and examples.
• Assist in planning, scheduling, and tracking documentation work to meet product release dates and deliverables.
• Maintain a library of application documentation, cataloging it for internal and/or external use.
• Publish and maintain templates for written documentation produced by others (technical specifications, RFP responses, etc.), ensuring a consistent "look and feel."
Giới thiệu về công ty
HappyHomes is a property technology company that aims to revolutionize the affordable housing industry in developing countries starting with Indonesia. Based on the population, Indonesia is the world’s 4th largest country that needs more than 12.7 million affordable housing as their property backlog. To achieve this, they have created an online platform where future homeowners can easily choose their desired homes and pay for them later.
Địa chỉ văn phòng
AIA Central 25th Floor, Jl Jendral Sudirman Kav. No.48A, Jakarta Selatan 12930
