Chi tiết công việc Technical Writer / Knowledge Management Executive (Remote) tại Boost Commerce
1. Key Responsibilities
- Research, outline, write and edit new and existing content, working closely with various departments to understand project requirements
- Develop comprehensive documentation that meets organizational standards
- Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
- Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success
- Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
- Gathers feedback from customers to improve technical documents.
2. Basic Qualifications
- Bachelor’s Degree in Computer Science, Software Engineer or a related technical field
- At least 1-year of technical writing experience in the Tech industry
- Good understanding of programming concepts
- Previous experience writing documentation and procedural materials for multiple audiences
- Proven ability to quickly learn and understand complex topics
- Superior written and verbal communication skills, with a keen eye for detail
- Ability to work independently as well as to collaborate and communicate effectively as part of a highly integrated team.
Preferred Qualifications:
- Communicate fluently in English (IELTS>6.5)
- Have a track record in e-commerce.
3. Benefits
- 100% remote culture. Live and work from wherever you feel happiest.
- Year-end Bonus based on your performance.
- Offers allowance for any classes supporting the physical and mental health of employees, such as gyms, fitness, yoga, dancing, vocal, etc.
- Day-off: 14 days/year and Vietnam holidays.
- MacBook provided after probation.
- Online Meet-ups: Weekly Happy Hour, Weekly Monday Funday, Internal Mini Games and Contests, Virtual Online Parties, etc.
- Offline Meet-ups: All team Co-work, Monthly Meet-ups, Year-End Parties, etc.
- Boost Company Trips.
- Technical and general workshops in the company.
- Free online learning and reimbursements for selected courses.
- Bao Viet Premium Health Care Insurance (after 3 months in the role).
- Annual health check-up at Premium Clinics.
- Great chance to improve your expertise/skills and English communication via international exposure.
- Get support and work with talented and friendly members.
4. Working time
From Monday to Friday with working time from 8:00 AM to 5:00 PM (GMT+7)
