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Team Leader Contact Center

Rp3,800,000 - 4,500,000/Month
Contract · On-site
Minimum Associate Degree
1 - 3 years of experience

Job Requirements

On-site
1 - 3 years of experience
Minimum Associate Degree
22-35 years old

Skills

Problem Solving

Customer Relationship Management

Communication Skills

Customer Service

Customer Support

Job Benefits

Training/Certification

THR

Career Path

Perform Bonus

This job post is managed by

IM
Indrahel Musafin

Job description for Team Leader Contact Center at PT Rajawali Berdikari Indonesia

1. Pendidikan minimal D3 dari semua jurusan.

2. Pengalaman minimal 1 tahun sebagai Team Leader Contact Center.

3. Memiliki jiwa kepemimpinan yang kuat dan kemampuan manajemen tim yang baik.

4. Memiliki kemampuan komunikasi lisan dan tulisan yang sangat baik.

5. Mampu bekerja di bawah tekanan dan berorientasi pada target.

6. Familiar dengan sistem dan aplikasi Contact Center.

7. Memiliki kemampuan analitis dan pemecahan masalah yang baik.

About the company
PT Rajawali Berdikari Indonesia
Outsourcing/Offshoring
51 - 200 employees

Establish from 2014, PT RAJAWALI BERDIKARI INDONESIA continuously strive and invest on service research,  development and improvement and focus to manage services on Business Process (BPO), labor supply service and Man Power Outsourcing (MPO), and Transactional Process Outsourcing (TPO) for potential clients with difference business core.

We ignite our spirit to give the excellent service to our existing client and also expand the business become service provider for small, medium and  large enterprise with the different segment industries, channels and also businesses as well.

Vision
To be a global leader of managed service provider and a BRAVE market leader.

Mission
Delivering excellent services on the following solutions : Business Process Outsourcing HR Solution and Transaction Process Outsourcing

Office address

Ruko Great Saladdin Square Jl Margonda Raya Blok C-10 NO. 39 RT. 002 RW.011, Pancoran Mas, Kota Depok, Jawa Barat. 16432.

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