Job Requirements
Job benefits
-
Remote work options
Thanks to technology, we no longer have to be physically present at the office to be productive. Joining our company allows you to work anywhere without place-constraint.
-
Medical insurance
To ensure your health and wellbeing, you have various medical plans to choose from depending on your situation and unique needs. From partial up to full medical coverage, we got you covered.
-
Professional Development
Every employee is an invaluable asset to any team; that's why we want to help you grow. Level up your skills and expertise through our professional co-development programs with notable organizations. We will cover the cost.
This job post is managed by
Job description for Student Success Executive at Revou
More specifically you will:
- Manage communication with students and Career Coaches to ensure they understand and comply with our policies, and have their questions & concerns answered.
- Proactively identify and help both students and Career Coaches when they face challenges.
- Improve students' motivation and performance through data-based intervention.
- Monitor and evaluate student’s job seeking and Labs performance to determine the best outreach solutions to their needs.
- Facilitate, monitor, and evaluate Career Coaches’ weekly activities with students to maintain both satisfaction and performance of our Career Coaches.
- Understand Hiring Partners’ needs then curate and recommend students to increase the chance of hireability.
- Supporting the Career Support team in daily operations in order to achieve our north star, which is to empower as many students get offered.
Requirements:
- Experience in people development areas especially in academic, self-growth or job search, ideally in a remote environment.
- Deep and genuine passion in supporting the career growth and development of young talents and people looking to change their career for the better. You will need to prove to us how you translated such passion into specific actions throughout your own career.
- Detail oriented and process driven. You love making sure processes are followed and every detail is accurate. You are tireless in reminding students and Career Coaches to update their progress, fill feedback forms, etc. It bothers you if something is left unanswered.
- High empathy and great communication skills. You will be spending most of your time talking to our students, Career Coaches, or other teams. You will conduct live sessions for career placement (so public speaking experience will be a huge advantage) or via any communication platform that we have. You need to be comfortable discussing with students or Career Coaches on 1:1 basis to assess progress and come out with the next step (influencing skill will be helpful!)
- High Initiatives. You act as quickly as you can. You are a type of person who prefers to prevent than to repair. Even though you need to repair, you go extra miles out of your solutive attitude. You move fast and go far to ensure students and Career Coaches get the best treatment, because you deeply care.
- Growth mindset - willingness to learn and improve. You are unhappy with business as usual, you are constantly looking at new opportunities to improve the efficiency and effectiveness of your work and how things are done.
Benefits
- we deeply value employee appreciation and we are going the extra mile to make everyone’s work feel appreciated and valuable
- we are creating a culture of transparency and radical, caring feedback. That is, of radical candor, keep a zero-tolerance for bad management, making coaching and mentoring one of our fundamental value, not only towards our students but also towards our employees. For a more in-depth view of the type of organization we are building, you can read some of our Founder’s thoughts on these topics
- this translates into record- high employee satisfaction (our monthly eNPS hovers on the 70-80 range), very low employees turnover and a disproportionate share of new hires coming from our employees referrals
Glints Safety Tips
Don't provide your bank or credit card details when applying for jobs. Legitimate employers and hiring managers do not require an application fee or expect you to pay for training.
Learn More