Job Requirements
Job benefits
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Flexible work hours
Productivity curve is not something steady and consistent as it depends on each person's unique traits and preferences. At our company, as long as your team is in sync and your goal is hit, you can flexibly decide when you want to work.
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Remote work options
Thanks to technology, we no longer have to be physically present at the office to be productive. Joining our company allows you to work anywhere without place-constraint.
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Medical insurance
To ensure your health and wellbeing, you have various medical plans to choose from depending on your situation and unique needs. From partial up to full medical coverage, we got you covered.
Skills
Job description for Student Success Executive at Revou
- Manage communication with students to ensure they understand our policies, and have their questions & concern answered.
- Manage automated and manual alerts regarding attendance, performance, and the student experience.
- Proactively identify and help students when they face a crisis.
- Regularly track, update, and report student progress through data.
- Improve students' motivation and performance through data-based intervention.
- Monitor and evaluate student’s job seeking and Labs performance to determine outreach effort.
- Understand student's needs and work with the Curriculum and Development team to ensure the needs are met.
- Understand hiring partner needs then curate and recommend students to increase the chance of hireability.
- Collaborate with Career Coaches, Project Manager, and Project Officer to ensure students get their support and can comply with the success plans and policies.
- Experience in people development topics especially on academic, self-growth, or job search, ideally in a remote environment.
- Deep and genuine passion in supporting the career growth and development of young talents and people looking to change their careers for the better. You will need to prove to us how you translated such passion into specific actions throughout your own career.
- Detail-oriented and process-driven. You love making sure processes are followed and every detail is accurate. You are tireless in reminding students and career coaches to update their progress, fill feedback forms, etc. It bothers you if anything is out of place.
- High empathy and great communication skills. You will be spending most of your time talking to our students, career coaches, or other teams. You will conduct live sessions for career placement (so public speaking experience will be a huge advantage) or via any communication platform that we have. You need to be comfortable discussing with students or career coaches on a 1:1 basis to assess progress and come out with the next step (influencing skill will be helpful!)
- Growth mindset - willingness to learn and improve. You are unhappy with business as usual, you are constantly looking at new opportunities to improve the efficiency and effectiveness of your work and how things are done.
- Passionate about education and obsessed about seeing our students succeeding in their careers, as we are building a culture of people obsessively passionate about our mission and the impact we can have on the lives of hundreds and (soon) thousands of people around Indonesia.
- we deeply value employee appreciation and we are going the extra mile to make everyone’s work feel appreciated and valuable
- we are creating a culture of transparency and radical, caring feedback. That is, of radical candor, keep a zero-tolerance for bad management, making coaching and mentoring one of our fundamental value, not only towards our students but also towards our employees. For a more in-depth view of the type of organization we are building, you can read some of our Founder’s thoughts on these topics
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