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Hiring Manager
Last active 2 years ago
Skills
Job description for Software/Project Implementation Intern at Aptiv8 It Solutions Pte Ltd
Responsibilities:
· Provide exceptional customer service while responding to phone, e-mail and online requests for technical support
· Represent the customer to ensure serviceability and product quality issues are being tracked, prioritized, resolved, and incorporated into the product release cycle
· Assist customers in the setting up the user accounts
· Track and monitor all support cases to ensure timely resolution and follow-up
· Clearly identify, document, and find solutions for customer issues and product problems
· Maintains open communication and positive working relationship with staff.
Requirements:
· Good communications skills and customer service mindset.
· Self-motivated & independent, fast learner, and good team player.
· Attentive, detailed person, possess good initiatives and pro-active.
· Able to work in a fast-paced environment.
· Ability to diagnose and troubleshoot basic technical issues.
· Diploma or Degree in Computer science, Information system or related field
Glints is the leading talent ecosystem in Southeast Asia. Our mission is to enable the 120 million professionals in the region to grow their careers and empower organizations to hire the right talent from anywhere in Southeast Asia. Officially launched in 2015 in Singapore, Glints has empowered more than 5 million talent and 60,000 organizations to realize their human potential. Today, we stand at the forefront of human capital empowerment as the fastest-growing startup in the career development and talent recruitment space. Glints currently operates in Indonesia, Malaysia, Singapore, Vietnam, Philippines, and Taiwan.