Senior Manager - People Operations
Jakarta, Indonesia (Có thể làm việc từ xa)
Kỹ năng bắt buộc có
Chi tiết công việc Senior Manager - People Operations tại Revou
As a fully distributed company our entire team works remotely, so you will have the chance to be based anywhere you will want. We work on WIB (GMT+7) timezone.
At RevoU, we are on a mission to transform the state of higher education in Southeast Asia, and together with it, the lives of millions of people.
We are building a more effective alternative to traditional universities and vocational schools, rethinking how education should serve both students and employers' needs in Indonesia's booming digital economy.
Working hand in with industry leaders, top companies and learning scientists we develop together the most effective programs to deliver the learning that today’s job market needs. We obsess about our students' success and are relentlessly driven by unlocking each of our student’s full potential, regardless of their background.
In the short span of two years since we launched, we have already helped thousands of students transform their careers, with thousands more waiting to start their journey with us in the upcoming months.
We are looking for a Senior Manager to lead some of our most important People Operations functions and projects, with the opportunity of growing into a leadership position within a relatively short timeline.
You will be working hand in hand with our CEO and Leadership Team in pursuing our vision to make RevoU the most inspiring and career defining place to work in Indonesia.
“Most inspiring and career defining place to work” = recruit the best talent + unlock their full potential through unparalleled investments in coaching & career development support + serve them with the most employee-centric HR practices and genuinely caring environment.
Here a glimpse of who we are and what we believe in.
If the vision sounds ambitious enough for your own career aspirations and our business has enough meaning for the impact you want to have in the world, let’s move on into the description of the role.
What will you be expected to do?
You will be in charge of a multitude of core projects within our People Operations, ranging from:
- refining our Talent Acquisition strategies to keep up with the increasing hiring needs of the business
- coordinating with our Marketing team to turbo boost our employer branding initiatives
- designing and implementing the most effective and delightful new onboarding program
- Lead People Ops department-driven events, currently owned by the CEO, with particular focus on:Bi-annual compensation and performance review cycles Quarterly OKRs process Weekly town hall meetings
- spearheading our Leading & Development function
You will be expected to both drive the strategic direction of such projects, in partnership with our C-level, while guiding their execution with the support of some of our existing POPS talent who will report directly to you.
All of the above will serve as your bigger goal to:
- Recruit the best talent
- Retain the best talent
I) Recruit the best talent
We look at recruiting as the foundation of every past, present and future success of our business. Our thinking is well incapsulated by a famous quote from the former VP of People Operations at Google:
“At Google, we front-load our people investment. This means the majority of our time and money spent on people is invested in attracting, assessing, and cultivating new hires. We spend more than twice as much on recruiting, as a percentage of our people budget, as an average company. If we are better able to select up front, that means we have less work to do with them once they are hired”
More specifically you will be expected to:
- Iterate on our current TA processes to attract the most incredible talent to join our journey
- Further grow our current talent acquisition team (currently 1 people strong) to increasingly equip us with larger and larger recruiting capacity. This will require you to both hire and coach our internal talent
- Educate hiring managers on ‘best practices’ in terms of recruitment processes. You will be expected to evangelize our belief that "hiring is everyone's responsibility", and make sure every managers has it high in her/his priorities
- Establish a data-driven approach to recruiting and hiring, by matching our business needs with our recruiting capacity
- Build strong external relationships with universities, students association and other third-parties to exponentially expand our talent pool
- Develop a more effective onboarding process, allowing new hires to integrate into our company culture and respective team seamlessly
II) Retain the best talent
We have been quite successful so far in retaining all of our top talent, with industry low attrition rates. As we keep scaling the size of the organization (in the last 12 months alone we grew from 20 to >130 headcount), we need to do more and better.
You will be expected to work on many of the below initiatives, as they all represent key ingredients to retain our talent and serve our vision to establish ourselves as the most inspiring and career defining place to work in SEA:
- Serve as a business partner to our mid and senior managers, advising them on the challenges they are facing in their respective teams
- Develop a range of training programs, with particular focus on managers training (we are hardcore believers in manager quality as the single best retention strategy & career accelerator factor)
- Oversee the launch of new employee engagement initiatives across the organization, with a special focus on initiatives tailored to our remote first set up
- Work with the leadership to improve the flow of information vertically and horizontally as we keep scaling our headcount >100% year-on-year
- Keep developing our compensation philosophy and its implementation (salary+ equity + bonus components)
- Own our “HR tech stack”, optimize our systems and tools, while implementing more data-driven manner to measure our employee wellbeing
Requirements (aka 'what you bring to the table')
What would the best profile look like:
- Business acumen: we will require you to have a deep understanding of our business and of all the different teams so to be able to advocate for people solutions that align with our business goals, and being able to partner as equal with our Leadership team
- Highly structured and process driven, with the ability of keeping the big strategic picture in mind: the scope of work will be very broad and you will need to prioritize what is important and optimize for it (80:20 rule)
- Ability to thrive in early stage startups and have significant experience building out people functions at other rapidly scaling startups. We will expect you to get your hands dirty and do a lot of the execution directly yourself. If your main experience is working in senior roles for large organisations, this role might not be a good fit for you
- Highest standards: impeccable attention to details and high standards approach to your work. You can read more here on what we mean by having a culture of high standards. We also embrace the leading by example approach to management and therefore require especially our senior management to keep raising the bar when it comes to output quality and standards.
- Proven Manager: you have a proven track record of hiring, growing and retaining high performance teams. You have done that by using a high dose of empathy, candour and team empowerment. As described below in our company principles, we put good management among the most important values of our company. Bonus point if you have built and/or lead Talent Acquisition teams
- Excellent communication (Bahasa + English) and interpersonal skills, with the ability to develop high quality relationships across all functions and levels within the organisation. You will be working directly with our CEO, and clear communication will be key to establish the most effective partnership with him and the rest of the leadership team
- Comfortable with numbers and drawing insights from analytics to make our HR processes smarter and more efficient.
- Passionate about education and obsessed about seeing our students succeeding: we are building a culture of people obsessively passionate about our mission and the impact we can have on the lives of millions of people. Hiring people with the same degree of genuine drive, makes everything much easier (and more fun :)
IMPORTANT: given the importance of the role we are quite flexible in tailoring it to the right candidate and her/his experience. Lastly, we have a strong bias for hiring more junior people who can “punch above their weight class”
Benefits
Our first promise - the ride of a lifetime
You will be joining the company in its most exciting phase, where things will move and change at a crazy pace and where the impact you will have on the overall business trajectory will be huge. You will witness the rapid scaling of our organization from 100 of us to hundreds of incredibly talented and diverse people in the months and years to come.
The second promise - a good place to work
We are building a company that takes the growth of its employees on the same level as that of its students. It’s our mandate to make every one of our employees perform at the maximum of their capacity so that they can do here, at RevoU, the very best work of their lives. In practical terms:
- we deeply value employee appreciation and we are going the extra mile to make everyone’s work feel appreciated and valuable. Check out some example in our career page
- we are creating a culture of transparency and radical, caring feedback. That is, of radical candor, keep a zero-tolerance for bad management, making coaching and mentoring one of our fundamental value, not only towards our students but also towards our employees. For a more in-depth view of the type of organization we are building, you can read some of our Founder’s thoughts on these topics
- this translates into record- high employee satisfaction (our monthly eNPS hovers on the 70-80 range), very low employees turnover and a disproportionate share of new hires coming from our employees referrals
The third promise – you will feel proud about your work
We believe that finding a fulfilling career should be among the most important priorities in one's life and that today’s job market offers endless opportunities to change the lives of many, for the better. You will play a fundamental role in making this possible.
And nothing will beat the sense of accomplishment once you will see that happening. Especially once you see that happening at scale.
Or read what our COO, who recently joined us had to say, on why he decided to took part in our journey.
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These are 3 most important promises we are making to you.
If you are looking for typical ‘startup’ benefits: flexible and remote working environment, a very attractive package, premium health insurance, etc => we are offering you all these benefits as well
But don’t join us for these, join us first and foremost for the 3 reasons above.
While you are applying for this position, kindly send Pre-Assessment questions (MANDATORY). Attach your answer on cover letter section
Please answer these as thoroughly as possible as they are a key factor for you to land a first interview:
1) What will you bring to this role that very few other candidates will?
2) Share an example of the most unconventional & out-of-the box strategy you implemented in your People Ops career? How did you come up with it and what was the outcome
3) What makes you excited to work at RevoU, or in this role specifically?
Giới thiệu về công ty
We are an online education platform transforming the state of higher education in Indonesia. We equip ambitious individuals with the skills that the technology industry needs.
While allowing every person to achieve their maximum professional capability, we are dedicated to building a world where talent and companies are matched in the most efficient and meritocratic way.
Our education, job search, and recruitment approach have helped our students and companies to grow together to fulfill each other's potential.
We take the growth of our employees on the same level as our students. We promise to make every one of our employees perform at their maximum potential so that they can do the very best work of their lives here.
Our culture fosters employee appreciation, transparency and radical - caring feedback, and good management, to support each individual's growth.
Join us and #FulfillYourPotential.
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