Senior Account Executive

Account Management

• Be initiative in account management tasks: meet up with clients, take brief, brainstorm, research about brand/consumer insights…
• Leading projects independently under the supervision of the Account Lead
• Monitor work progress and keep in contact with clients at all stages (briefing, proposal, contract, production, campaign management)
• Be highly organized and accountable for deadlines, status reports, and internal reviews
• Predict problems that may arise and prepare solutions
• Assist with challenging client requests or issue escalations as needed
• Assist Account Lead in daily account management tasks
• Lead internal meetings & arrange external meetings
• Control 3rd-party work quality and timeline
• Business Development
• Build and maintain client relationships
• Proactively seek new business opportunities and deliver improvements

Team Management

• Solve team and cross-team problems.
• Maintain the spirit and values of the agency to the team.

• Positive attitude, “can do” attitude & polite attitude when working with clients, internal team & 3rd parties
• Be stable under pressure and have a strong sense of urgency
• Strong relationship management skills, comfortable interacting with clients in person and over the phone
• Must be effective at multi-tasking, time management, presentations skills, strategic and innovative thinking
• Good English communication skills
• At least 3 years of experience in account management (digital or advertising agency experience preferred)