Sales Supervisor (EV Motorcycle)

This role is intended for one of our client, a startup company in the EV sector on its early-stages, redefining urban mobility in Indonesia with a design-led, lifestyle-focused electric scooters. Currently they are looking into growing their sales team to ensure consistent sales activities, lead follow-up, and team reports while also working on direct sales, with personal targets.

Key Responsibilities

• Organize daily activities for the sales team in accordance with targets and directives from the Head of Sales & Marketing or Sales Manager
• Manage lead distribution based on established allocations and ensure every lead has an assigned person-in-charge (PIC) and follow-up plan.
• Monitor lead follow-ups, pipeline progress, appointments, and closing opportunities for each sales team member.
• Ensure sales members confirm schedules, locations, customer readiness, and test ride requirements; managing any cancellations or schedule changes.
• Create test ride schedules for the team to prevent motorcycle usage conflicts and ensure sufficient capacity.
• Coordinate motorcycle delivery and return for test rides with the operations team or relevant parties; coordinate with the product team regarding unit readiness, batteries, equipment, PICs, and handover documentation in accordance with procedures.
• Conduct briefing and hands-on coaching regarding product knowledge, follow-up techniques, objection handling, and closing strategies.
• Prospect, follow up, assist, with test rides and close sales to meet personal targets.
• Support corporate and partnership sales activities as directed by the Head of Sales & Marketing and/or Sales Manager, including lead follow-up and test-ride coordination.
• Ensure lead statuses, test ride results, customer notes, and purchase order (PO) data are updated in the CRM or company record-keeping system.
• Prepare daily, weekly, and monthly reports on the activities, achievements, pipeline, and challenges of the freelance sales team.
• Verify the completeness of customer data and order documents, and coordinate to ensure down payment (DP) verification.
• Address initial customer inquiries and complaints using official information; record and escalate issues requiring decisions from the Sales Manager or relevant departments.
• Promptly report freelance performance issues and operational challenges, along with proposed follow-up actions.

Qualifications

• Must have sales experience with a proven track record of meeting targets.
• Prior experience as a Sales Supervisor, team leader, or in coordinating a sales team.
• Experience in the automotive or electric vehicle industry is a strong advantage.
• Capable of systematically manage lead follow-ups, test ride schedules and coordination across multiple locations.
• Possesses strong skills in communication, hands-on coaching, closing sales, and customer service.
• Detail-oriented, responsive and capable of resolving daily operational issues.
• Willing to actively engage in sales and support test riders, showroom activities, and events according to the company schedule.
• Comfortable in communicating in English.