Product Support
Jakarta, Indonesia
Product Management
Việc làm fulltime
1 - 3 năm kinh nghiệm
Posted 9 tháng trướcUpdated 8 tháng trước
Thông tin quan trọng
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Ẩn bớt
Mô tả công việc
Job Description :
- Work closely with product manager to evaluate product failures, bugs, systemic problems, and hardware
- and report on necessary steps to appropriately resolve problems.
- Create & maintain product instruction manuals, knowledge bases, and FAQs for all product support
- activities.
- Develop training materials & provide product training to all of the product stakeholders.
- Analyze customer suggestions and recommend product revisions.
Job Requirement :
- Must possess major in Computer Science or Computer Engineering
- Fresh graduates are welcome
- Having experience with Python, PHP, or other web technologies
- Able to work and collaborate in a team
- Strong analytical skills with the ability to collect, organize, analyze and disseminate information with attention to detail and accuracy
- Relational and non-relational database (we use MySQL, Redis, Cassandra)
- Proficiency in written English
- Having basic web programming (PHP,HTML,CSS,JS) & Basic Database SQL
- Have strong communication and interpersonal skills to get along with other departments and supervise
- Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
- Attention to detail
- Writing proficiency (Proficient in Microsoft Office)
- Good analytical skills
- Basic proficiency in programming (optional)
Kỹ năng bắt buộc có
Giới thiệu về công ty
StickEarn is a startup revolutionizing the out-of-home advertising landscape that connects drivers and brands looking for exposure effectively in Indonesia. In addition to providine drivers with a novel and easy way to earn additional income simply by wrapping their car with ads, our unique advertising platform also offer advertisers the convenience and flexibility of managing their advertising campaigns online.
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